FRANCISCO MANUEL BERNAL DOMÍNGUEZ
IBIZA
Resumen profesional
Hospitality professional with 6+ years of customer-facing experience and over 4 years in Hotel Reception and Front Office. International experience in Ibiza, Verbier and Val d'Isère, including winter seasons. Experienced in Opera PMS, check-in, check-out, reservations and guest services. C2 English, B1 French and B1 Italian. Professional, adaptable and customer-focused.
Datos destacados
4
4
Languages
1
1
Certification
8
8
years of professional experience
Experiencia
Host / Guest Relations
EXPERIMENTAL GROUP - EXPERIMENTAL BEACH
Ibiza
2026.05 - Current
- Guest reception and customer service.
- Reservation management using CoverManager and SevenRooms.
- Coordination of reservations and tables.
Receptionist / Front Office Agent
EXPERIMENTAL GROUP - HOTEL EXPERIMENTAL VERBIER
Verbier
2025.12 - 2026.04
- Check-in, check-out, reservations and guest services.
- Guest requests and incident management using Opera PMS.
- International guest service during winter season.
Host / Guest Relations
EXPERIMENTAL GROUP - EXPERIMENTAL BEACH
Ibiza
2025.04 - 2025.11
- Guest reception and customer service.
- Reservation management using CoverManager and SevenRooms.
- Coordination of reservations and tables.
Receptionist / Front Office Agent
EXPERIMENTAL GROUP - MONTESOL EXPERIMENTAL
Ibiza
2022.04 - 2025.04
- Check-in, check-out, reservations and guest services.
- Payments, billing and incident management.
- Daily use of Opera PMS.
Internal Transfer - Hotel Runner / Front Office Support
EXPERIMENTAL GROUP - HOTEL EXPERIMENTAL VAL D'ISÈRE
Val d'Isère
2024.01 - 2024.03
- Temporary transfer from Montesol Experimental to Val d'Isère.
- Guest assistance and Front Office support.
- Winter season experience in a mountain and ski destination.
Host / Guest Relations
EXPERIMENTAL GROUP - EXPERIMENTAL BEACH
Ibiza
2021.01 - 2022.01
- Guest reception, reservations and customer service.
Sales Assistant / Customer Service
YONKICORNER
Ibiza
2019.04 - 2019.12
- Customer service, sales and daily store operations.
Administrative Assistant
UPANPA S.L.
2018.04 - 2019.03
- Administrative support, documentation and customer service.
Formación
Bachelor's Degree - Law
University of Seville
Oct 2016 - Oct 2020
Enfatiza tus habilidades clave
- Opera PMS
- Microsoft Excel
- Microsoft Office
- CoverManager
- SevenRooms
LANGUAGES
Spanish
Experto
C2
English
Experto
C2
French
Intermedio
B1
Italian
Intermedio
B1
Diplomas
- Bachelor's Degree in Law - University of Sevilla
Cronología
Host / Guest Relations
EXPERIMENTAL GROUP - EXPERIMENTAL BEACH
2026.05 - Current
Receptionist / Front Office Agent
EXPERIMENTAL GROUP - HOTEL EXPERIMENTAL VERBIER
2025.12 - 2026.04
Host / Guest Relations
EXPERIMENTAL GROUP - EXPERIMENTAL BEACH
2025.04 - 2025.11
Internal Transfer - Hotel Runner / Front Office Support
EXPERIMENTAL GROUP - HOTEL EXPERIMENTAL VAL D'ISÈRE
2024.01 - 2024.03
Receptionist / Front Office Agent
EXPERIMENTAL GROUP - MONTESOL EXPERIMENTAL
2022.04 - 2025.04
Host / Guest Relations
EXPERIMENTAL GROUP - EXPERIMENTAL BEACH
2021.01 - 2022.01
Sales Assistant / Customer Service
YONKICORNER
2019.04 - 2019.12
Administrative Assistant
UPANPA S.L.
2018.04 - 2019.03
Bachelor's Degree - Law
University of Seville
Oct 2016 - Oct 2020