Francisco Urrutia Villanueva
Summary
Passionate about personal development and firm believer that a company's most valuable asset is its workforce. Advocate for development plans that prioritize enhancing employees' overall well-being and fulfillment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
INTEA Trainings Gmbh S.com
01.2024 - Current
- I manage the development of training and consulting projects in the automotive sector, which has enabled us to offer customized solutions to high-profile clients such as Toyota, Nissan, Volvo, Valeo, BMW and many others.
- I leverage my extensive experience of over 25 years to swiftly assess customer needs, facilitating the implementation of effective training programs that enhance technical competencies and operational efficiency.
- In addition, I have significantly strengthened relationships with renowned clients such as Valeo, BRP, Volvo, Nissan, CIJ and Stellantis.
- As a mentor, I have developed extensive experience in areas such as after-sales service, warranty management and spare parts, ensuring that customers receive comprehensive support.
- I also facilitate recruitment processes, helping clients find the right talent to meet their specific operational demands, ultimately improving the effectiveness of their workforce.
Technical Manager & BMW Group KAM
INTEA Trainings Gmbh S.com
03.2020 - 01.2024
- As the technical manager, I am responsible for the technical content of our training courses.
- In my capacity as KAM at BMW Group, I oversee the identification and fulfillment of their requirements, while leading a team of nine professionals responsible for the design, development and delivery of technical and product training.
- In addition, I am certified as a High Voltage Expert by BMW, which attests to my highest technical competence within the brand.
Commercial Optimization Consultant
Optimi Business Solutions
08.2018 - 02.2020
- It is essential to evaluate the efficiency of technologies and processes within companies, with the aim of identifying areas for improvement.
- A thorough analysis of the deviations that prevent the sales and customer service teams from reaching their full potential has been carried out, leading to the development of specific improvement strategies.
- We collaborate with clients to develop actionable recommendations, ensuring their teams could improve performance and achieve better results.
- We facilitate a more efficient use of resources, helping companies streamline operations and increase overall productivity.
Founder
Zerbitzu
08.2017 - 02.2020
- Home mechanic workshop, all brands. Maintenance services include brake systems, oil changes, tuning, and more.
Managing Director
Klink Telecom Group
07.2017 - 08.2018
- Managing the relationship with Telcel
- Presenting results and progress to the group of partners
- Developing sales strategy
Managing Director
Grupo Tecnoseller de México
09.2014 - 12.2017
- Managed the relationship with Iusacell/Unefon, which was subsequently acquired by AT&T
- Developed a marketing sales channel that resulted in us becoming the third largest prepaid distributor nationwide
Marketing Manager
Tecnosinergia
11.2015 - 12.2016
- I commenced my career as a Radio Communication Product Manager, achieving my objectives on a monthly basis. After 4 months, I was promoted to the position of Marketing Manager.
Sales Channel Manager
Brightstar Corp.
11.2013 - 03.2015
- I defined the sales strategy for the sale of unlocked terminals via the Telcel, Movistar and Iusacell channels.
- The team comprised three area managers and three telemarketing agents.
- I successfully met my sales targets on a monthly basis.
Co Founder
Smart Mobile Repair
05.2012 - 11.2013
- Home mechanic workshop, all brands. Maintenance services include brake systems, oil changes, tuning, and more.
Body & Paint
BMW Group Mexico
06.2011 - 05.2012
- During my tenure in this role, I prioritized the expansion of our network of water-based paint shops.
- I implemented a methodology for the certification of B&P workshops for BMW, including multi-brand workshops.
Service Manager
Auto Buigas
05.2009 - 06.2011
- I had a team of 24 people reporting to me.
- Together with my team, I successfully enhanced the CSI from 77 to 93.
- Furthermore, I successfully increased workshop efficiency from 82% to 96%.
Business Development Manager
Motorola Solutions
11.2007 - 04.2009
- My sales target was to achieve 6 million USD in sales per year.
- I was responsible for the sale of the first MotoTrbo system in the state of Hidalgo.
Technical Coach
BMW Group Spain
06.2005 - 11.2007
- I am responsible for the development and delivery of technical courses tailored to the needs of the technicians in the dealer network.
- I obtained certification as an expert in Security Cars.
- I developed the Mechatronic Technicians program and certified the technicians with the most knowledge.
Technical Trainer / Technical Support
BMW Group Spain
06.2003 - 06.2005
- I commenced my career as a technical trainer, subsequently being promoted to the position of Technical Assistance.
- I developed a training plan for MINI that was awarded the "Missioner" prize for the best technical training plan in the world.
Process Reengineering / Service Technician
Mexpasa (Ford) / Mexsan (Nissan)
01.2000 - 06.2003
- I began my career as an apprentice mechanic at Nissan, and subsequently played a pivotal role in the process reengineering of the Nissan workshop. Under my leadership, we successfully achieved a 47% increase in entries, while maintaining the same number of personnel.
- I then implemented the Ford quality program, Blue Oval.
Education
Master of Business Administration - MBA - Business Administration and Management, General
ENEB - European Business School of Barcelona
10.2025
Master in Artificial Intelligence - Artificial Intelligence
ENEB - European Business School of Barcelona
10.2025
Master's degree - Commercial Management and Marketing
EALDE Business School
01.2018
Mechanical and Electrical Engineering - undefined
Universidad Iberoamericana
05.2003
Skills
- Adaptability under pressure
- Strategic leadership
- Effective decision making
- Performance outcomes
- Global awareness
- Experience with generative AI applications
Certification
- BMW HVE Blitz 4
- IMI L3 EV
- F2F & VCT Trainer
Additional Information
Flag Football U11 and U13 Coach
Flag Football player
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Chief Operating Officer
INTEA Trainings Gmbh S.com
01.2024 - Current
Technical Manager & BMW Group KAM
INTEA Trainings Gmbh S.com
03.2020 - 01.2024
Commercial Optimization Consultant
Optimi Business Solutions
08.2018 - 02.2020
Founder
Zerbitzu
08.2017 - 02.2020
Managing Director
Klink Telecom Group
07.2017 - 08.2018
Marketing Manager
Tecnosinergia
11.2015 - 12.2016
Managing Director
Grupo Tecnoseller de México
09.2014 - 12.2017
Sales Channel Manager
Brightstar Corp.
11.2013 - 03.2015
Co Founder
Smart Mobile Repair
05.2012 - 11.2013
Body & Paint
BMW Group Mexico
06.2011 - 05.2012
Service Manager
Auto Buigas
05.2009 - 06.2011
Business Development Manager
Motorola Solutions
11.2007 - 04.2009
Technical Coach
BMW Group Spain
06.2005 - 11.2007
Technical Trainer / Technical Support
BMW Group Spain
06.2003 - 06.2005
Process Reengineering / Service Technician
Mexpasa (Ford) / Mexsan (Nissan)
01.2000 - 06.2003
Master in Artificial Intelligence - Artificial Intelligence
ENEB - European Business School of Barcelona
Master's degree - Commercial Management and Marketing
EALDE Business School
Mechanical and Electrical Engineering - undefined
Universidad Iberoamericana
Master of Business Administration - MBA - Business Administration and Management, General
ENEB - European Business School of Barcelona
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