Francisco Soares
Lisbon,
Summary
Experienced professional with over 8 years of expertise in Business Analysis and Data Management. Proficient in identifying areas for business optimization, leading project management, mapping new business processes (both domestically and internationally), automating tasks, and enhancing information systems. Skilled in utilizing advanced tools such as Python, Azure Databricks, and a comprehensive suite of Microsoft SQL Server technologies including SSIS for ETL, SSAS for multidimensional analysis, and SSRS for reporting. Completed a specialized course in Big Data Analytics and Data Science in 2018.
Overview
14
14
years of professional experience
Work History
Data Engineer
Teleperformance
01.2022 - Current
- Designing, developing, and maintaining scalable and reliable data pipelines to support data processing and analysis.
- Collaborating with data scientists, analysts, and other stakeholders to understand data requirements and ensure smooth data flow.
- Building and optimizing ETL (Extract, Transform, Load) processes to extract data from various sources, transform it into usable formats, and load it into data warehouses or storage systems.
- Implementing data integration solutions to consolidate data from different sources, ensuring data accuracy and consistency.
- Developing and maintaining data infrastructure, including databases, data lakes, and cloud storage solutions, to enable efficient data storage and retrieval.
- Writing complex SQL queries for data extraction and transformation, and optimizing query performance for large datasets.
- Successfully led the migration of on-premises data infrastructure to the cloud, leveraging Azure Databricks to optimize scalability, performance, and cost-efficiency while ensuring minimal disruption to data processes and maintaining data integrity.
- Implementing data quality and validation checks to identify and rectify inconsistencies or inaccuracies in the data.
- Monitoring and troubleshooting data pipelines to ensure data availability, reliability, and performance.
- Documenting data engineering processes, pipelines, and best practices to facilitate knowledge sharing and team collaboration.
Data Analyst
Teleperformance
09.2014 - 12.2021
First Line Manager
Teleperformance
01.2012 - 08.2014
Customer Service Representative
Teleperformance
02.2010 - 12.2011
Education
Rumos Expert: Big Data Analytics & Data Science
Rumos
Lisbon2018
Skills
- SQL
- Python
- Data Factory
- Power BI
- JIRA
- DevOps
Languages
English
Portuguese
Timeline
Data Engineer
Teleperformance
01.2022 - Current
Data Analyst
Teleperformance
09.2014 - 12.2021
First Line Manager
Teleperformance
01.2012 - 08.2014
Customer Service Representative
Teleperformance
02.2010 - 12.2011
Rumos Expert: Big Data Analytics & Data Science
Rumos
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