Highly qualified and driven Credit Manager focused on minimizing risk and maximizing opportunities to achieve bank objectives in sales, customer growth, and bottom-line profitability. Detail-oriented professional skilled at analyzing lending activities in accordance with current regulations, standards, and market conditions. Over 10 years of financial industry expertise bringing a meticulous approach to credit management. Experienced in assessing creditworthiness and conducting thorough document reviews. Proficient in optimizing credit policies to balance profit and loss resulting in successful outcomes. Strong background in credit risk assessment, financial analysis, and team leadership. Utilizes strategic planning techniques to streamline credit processes and enhance overall performance. Track record includes implementing effective credit policies that drive company growth while maintaining compliance.
Overview
20
20
years of professional experience
Work History
Credit Manager
Jungheinrich de España Sau / Jungheinrich Fleet Services
01.2016 - Current
Establish the country’s Credit Policy in accordance with the company’s credit policies and ensure compliance
Grant credit to customers depending on solvency, transaction volume, and history
Discussing / approving internal credit limits
Approval of short-term rental contracts (less than one year) for Jungheinrich de España SAU
Approval of long-term rental contracts (more than one year) for Jungheinrich Fleet Services and obtaining the necessary guarantees
Optimize the O2C process to reduce overdue and DSO
Monthly regional report on the status of accounts at closing
Approve feasibility for new distributors and necessary guarantees
Management of guarantees in possession
Review granted credit limits to optimize coverage in case of policies and balance renewal costs
Approve differences between the established payment method and the one requested by the customer or the Sales department
Analyze final benefits to recommend the budget for upcoming operations
Relationship with customers to obtain the necessary information for resolving credit issues and minimizing potential losses
Negotiation between parties in cases where there is a conflict between the Sales Department and the customer’s Risk Limit
Prepare trainings for greater efficiency in the collection team
Implement KPIs to measure efficiency in the O2C process
Analyze commercial conflicts that may impact overdue and propose actions to resolve these conflicts
Manage major critical accounts for the company
Responsible in the Credit and Collection department for all external and internal audit processes
Report to our headquarters on common debtors in the organization
Report on progress and history of clients with continuous debt
Management of old debt recovery in active clients as well as monitoring accounts in legal and/or recovery processes through financing agreements
Negotiation with clients before sending files to the insurer or initiating a legal process to reach an agreement
Implementation in SAP FI-CO of the Credit Management, Collection Management, and Dispute Management modules
Migration from SAP R/3 to SAP S/4 HANA
Representation of the company in legal processes when required by the insurance company
Credit Manager
Whirlpool Iberia
01.2014 - 01.2016
Establish a local Credit Policy accordingly with the group and ensure compliance
Discussing / approving internal credit limits
Discussing / approving deviations on established payment terms
Managing Insurance Policies (Coface / Atradius)
Review Credit Limits on the yearly basis to optimize the coverage / costs
Analyze the revenue and expenditure trends in details to recommend appropriate budget levels and control expenditure
Interface with customers to obtain needed information resolve credit issues and minimize potential loses
Negotiations between parts in cases where there are conflicts between Sales Interest and Risk Acceptance
Management of workout and recovery / oversight of legal and collection accounts
Managing Key Accounts over 2M turnover
Analyze / reduce general DSO
Implement KPI to measure process efficiency
Analyze when conflicts with Sales and Clients impact in the general overdue and take actions to resolve
Responsible for giving all the necessary documentation in external and internal audit processes
Writing debtor summaries for the organization and their affiliated subsidiaries
Completing month end regional reports
Creation of a work in progress report with full background and history for all persistent debtors
Implementation in SAP FI-CO module Credit Management, Collection Management y Dispute Management
Migration from Navision to Sap S/4 Hana
Performing training for other staff members
Company representation at small claims court
Credit Manager
G-Star Raw Denim SL
01.2005 - 01.2014
Establish the country’s Credit Policy in accordance with the company’s credit policies and ensure compliance
Management of Credit Insurance Companies (Coface / Atradius)
Discussing / approving internal credit limits and payment methods
Approve differences between the established payment method and the one requested by the customer or the Sales department
Review granted credit limits to optimize coverage in case of policies and balance renewal costs
Relationship with customers to obtain the necessary information for resolving credit issues and minimizing potential losses
Grant credit to customers depending on solvency, transaction volume, and history
Negotiation between parties in cases where there is a conflict between the Sales Department and the customer’s Risk Limit
Analyze final benefits to recommend the budget for upcoming operations
Management of old debt recovery in active clients as well as monitoring accounts in legal and/or recovery processes through financing agreements
Key Account Management for all accounts with a turnover above 2M
Optimize the O2C process to reduce overdue and DSO
Implement KPIs to measure efficiency in the O2C process
Report to our headquarters on common debtors in the organization
Monthly regional report on the status of accounts at closing
Report on progress and history of clients with continuous debt
Update seasonal payment plans weekly in case of delays
Analyze the feasibility of new franchise projects
Updating with debt collectors on a weekly basis concerning outstanding debts and payment plans
Writing debtor summaries for the organization and their affiliated subsidiaries
Analyze the revenue and expenditure trends in details to recommend appropriate budget levels and control expenditure
Analyze of viability of new Monobrand projects
Completing month end regional reports
Responsible in the Credit and Collection department for all external and internal audit processes
Representation of the company in legal processes when required by the insurance
Education
Law studies -
ChapGpt Studies -
Dashboard studies -
Financial Analysis Studies -
Skills
Expert in Office
Specialist in SAP Mod Fi-Co / SD
Credit risk management
Implementation of ChatGPT and Copilot in finance for analysis, reports, and collection
Client Relationship Management
Risk Assessments
Performance Improvements
Risk Analysis
Credit Scoring
Cash Flow Management
Landline
933924487
Personal Information
Date of Birth: 02/15/75
Nif
53072593R
Languages
engl
Advanced (C1)
English
Portuguese
Upper intermediate (B2)
Catalan
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Credit Manager
Jungheinrich de España Sau / Jungheinrich Fleet Services
National Distribution C(Spare Parts & Attachments) at Jungheinrich AustraliaNational Distribution C(Spare Parts & Attachments) at Jungheinrich Australia
Operator Trainer Cum Service Sales Representative at Jungheinrich Lift Truck Singapore Pte LtdOperator Trainer Cum Service Sales Representative at Jungheinrich Lift Truck Singapore Pte Ltd