Francesco Ronza
Garching
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Senior Payments Lead |
Amazon Logistics
Munich
10.2022 - Current
- Spearheaded key initiatives to optimize payment systems, contributing to enhanced financial operations and stakeholder satisfaction.
- Pioneered a cross-functional project leading to a marked improvement in the invoice-to-payment lifecycle, directly impacting the bottom line.
- Cultivated relationships with senior executives, providing actionable insights that informed strategic decision-making.
- Created automated systems for tracking incoming payments from customers.
- Researched customer accounts to ensure that all payments were properly applied and reconciled.
- Implemented program to create spreadsheets and streamline financial reporting.
- Developed training materials for new partners.
Business Development Coordinator
Amazon Logistics
Munich
07.2022 - 08.2023
- Excelled in initiating contact with potential partners, showcasing persuasive communication skills and a strategic approach to business growth.
- Streamlined the recruitment process for new delivery service partners, enhancing operational capacity and market reach in Italy.
- Established strong client relationships to drive business development.
- Collaborated with internal teams to identify and secure new business opportunities.
- Maintained customer database, ensuring prospective clients are accurately entered and follow ups are scheduled.
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
- Created presentations for prospective clients, demonstrating the value of products and services.
- Managed customer inquiries regarding products and services offered in a timely manner.
- Scheduled meetings with potential clients to discuss their needs and present solutions.
Payment Coordinator
Amazon Logistics, Munich
Munich
09.2020 - 09.2022
- Championed the refinement of payment processes, elevating the partner experience and boosting satisfaction metrics.
- Proactively resolved invoice discrepancies and customer disputes, demonstrating a commitment to service excellence and partner trust.
- Synthesized complex data into clear, periodic reports that highlighted opportunities for continuous improvement.
- Answered customer questions regarding account discrepancies or problems.
- Accepted and processed customer payments and applied toward account balances.
- Developed relationships with vendors by providing excellent customer service.
- Performed data entry and reconciliation of financial transactions.
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
- Maintained accurate records of payments received and processed.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Conducted research into outstanding items requiring resolution before releasing payments.
- Ensured timely processing of customer payments via check or electronic funds transfer.
- Resolved discrepancies between vendor accounts and internal records.
- Managed customer inquiries regarding payment information.
- Approved or rejected claims based on standard guidelines.
- Processed invoices, credit memos, and other documents related to payments.
Tax Consultant
Ernst & Young GmbH
Munich
10.2019 - 06.2020
- Served as a trusted advisor on international mobility and compliance, reinforcing client relationships through meticulous service and expertise.
- Used tax form instructions and tables to complete tax forms.
- Advised clients on how best to structure investments for optimal taxation benefits.
- Used appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
Senior Associate Consultant
KPMG AG
Munich
10.2018 - 09.2019
- Delivered comprehensive compliance services, reinforcing the firm’s reputation for reliability and client-centric solutions.
Education
Bachelor of Arts - Bachelor of Arts in Business Administration
University of Applied Sciences Mainz
Mainz08-2016
Skills
- Advanced Data Analysis & Reporting
- Proficient in Microsoft Office Suite & Power BI
- SQL Database Management
- Salesforce CRM
- Purchase Orders
- Word Processing
- Payment Calculation
- Microsoft Office
Languages
German
First Language
Timeline
Senior Payments Lead |
Amazon Logistics
10.2022 - Current
Business Development Coordinator
Amazon Logistics
07.2022 - 08.2023
Payment Coordinator
Amazon Logistics, Munich
09.2020 - 09.2022
Tax Consultant
Ernst & Young GmbH
10.2019 - 06.2020
Senior Associate Consultant
KPMG AG
10.2018 - 09.2019
Bachelor of Arts - Bachelor of Arts in Business Administration
University of Applied Sciences Mainz
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