Francesco Maria Panarello
Granadilla De Abon
Summary
Offering strong communication skills and natural ability to connect with people, eager to learn and develop in aviation environment. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills
Overview
4
4
years of professional experience
Work History
Flight Attendant
Ryan Air
03.2023 - Current
- Managing safety and emergency procedures and making public announcements
- Conducting safety checks and demonstrations of safety equipment and procedures
- Tidying aircraft and receiving and stowing food
- Operating galleys, preparing and heating food for passengers and serving refreshments and meals
Flight Attendant
Ryan Air
11.2022 - 03.2023
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and briefing
- Handled medical emergencies calmly and competently following established protocols
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs
Retail Sales Associate
Flying Tiger Copenhagen
06.2022 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
- Cash, delivery and stock management
- Handled returns and exchanges professionally, resolving customer issues
Steward
Stadio Giuseppe Sinigaglia
11.2021 - 03.2022
- Verification of the Green Pass, Identity document and admission ticket
- Pat - down and control of the various sectors of the stadium
- Supervising the pitch area and opening the safety gates
Valet
Villa Erba
09.2020 - 09.2021
- Telling guests where to park and helping them on the dock
- Checking tickets and Green Pass for the events
- Property surveillance
Education
Bachelor Degree - history
Università degli studi di Milano
Milan10.2016
Diploma - Languages
Liceo linguistico C. Porta
Erba, Italy06.2016
Skills
- Detail- oriented person
- Reliability and punctuality
- Verbal and written communication
- Interpersonal communications
- Passenger safety management
- Public interaction
- Multitasking
- Problem- solving abilities
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Advanced (C1)
Spanish
Upper intermediate (B2)
German
Elementary (A2)
Volunteer Experience
Volunteering in 2019 at Erba station in event management and organisation and communication on social networks
Hobbies and Interests
Singing, acting, travelling
Geography is my passion and football, athletics and swimming are my favourite sports
Contacts
+39 3881106373, francescomaria.panarello@gmail.com, francescomariapanarello
Timeline
Flight Attendant
Ryan Air
03.2023 - Current
Flight Attendant
Ryan Air
11.2022 - 03.2023
Retail Sales Associate
Flying Tiger Copenhagen
06.2022 - 09.2022
Steward
Stadio Giuseppe Sinigaglia
11.2021 - 03.2022
Valet
Villa Erba
09.2020 - 09.2021
Bachelor Degree - history
Università degli studi di Milano
Diploma - Languages
Liceo linguistico C. Porta
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