Talented professional successful at consistently delivering highest quality service, focused on going extra mile and keep customers happy. Experience in sales and customer service with proven abilities in growing business revenue. Committed to attractive new customers by maintaining consistent excellence in service.
References available upon request.
MICROSOFT OFFICE
ORACLE JDE E1 ERP SYSTEM
Laurence Merrick
Quality Manager
Fenner Precision UK
Tritten Road
Lincoln
England
LN6 7AF
To whom it may concern,
I am writing on behalf of Francesco Giglio regarding the position he is applying for.
I have worked with Francesco for three years and in that time, he has always provided the highest level
of support in his role as Customer Service Representative.
Francesco was a pleasure to work with, always presenting a positive, pro-active attitude towards his
work, his colleagues and associates and the customers he dealt with.
He is a very well organized, efficient and extremely competent. His communication and mediation skills
are excellent and his ability to control customer demand and call-offs with stock levels of temperature
sensitive products being held in foreign country distribution companies ensured the success of long-term
supplier/ customer relationships.
When dealing with customer quality related issues, Francesco was always professional and supportive in
assisting me to resolve them in the most efficient and amicable way possible.
The same can be said for ensuring the control of product shipments from the UK, through Europe to a
distribution centre in Italy. Francesco ensured these activities were controlled, managed and expedited
smoothly by working with all associates working within the supply chain.
I highly recommend Francesco for any position or endeavour he may pursue.
He would be a valuable asset to your organization.
You can contact me at any time via the email address or telephone number provided below should you
have any question in this regard.
With very best regards
Laurence Merrick
Email: I.d.merrick@Icloud com
Telephone: 0044 (+) 7484 894205