Results-oriented team player driven to help devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals. Ambitious self-learner who strives to learn new things and accepts challenges.
Work History
Business Development Representive
Dell SecureWorks
Barcelona, Spain (Remote)
08.2022 - Current
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Developed business pipeline using cold and warm techniques.
Negotiated and closed long-term agreements with new clients in assigned territories.
Worked with existing customers to increase purchases of products and services.
Created reports and presentations detailing business development activities.
Social Media
Self-Employment
04.2019 - 12.2021
Managed four accounts with an overall reach of 800,000 followers on TikTok and Instagram
Created, curated and managed published content for feed and stories across social media channels.
Built relationships with other brand ambassadors and influencers to assist in social media strategy.
Produced relevant product content to reach target customers.
Monitored and built social media following by maintaining solid online presence via community engagement.
Intern
Maderas Reforestadas
Lima, Peru
01.2019 - 06.2019
Answered customer questions about product availability and shipment times.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Delivered prompt service to prioritize customer needs.
Significant improvement of Spanish business language
Deputy Store Manager
Café Dreikäsehoch
Berlin, Germany
10.2016 - 10.2017
Served customers and followed outlined steps of service.
Correctly calculated inventory and ordered appropriate supplies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Personnel planning
Intern
Hotel Adlon Kempinski
Berlin, Germany
07.2016 - 10.2016
Sorted and organized files, spreadsheets and reports.
Interacted with customers by phone, email or in-person to provide information.
Completed late check-ins and directed guests to rooms and facilities.
Education
Bachelor of Arts - International Business - Intercultural Studies
Heilbronn University
Heilbronn, Germany
08.2023
High School Diploma -
Heinrich-Schliemann-Gymnasium
Berlin, Germany
07.2016
Exchange Year -
Instituto Galileo Galilei
Piriapolis, Uruguay
07.2013
Skills
Technical:
MS Office
MS PowerPoint
Adobe Photoshop
Social Media Platforms
Personal:
Flexible and Adaptable
Influential and Persuasive
Time Management
Clear Communication
Additional Information
University for Economics and Law (HWR Berlin) - Berlin, Germany
Completed 3 semesters in Law Enforcement Police Service (10/2017 - 12/2018)
Languages
German
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
English
Advanced (C1)
French
Elementary (A2)
Portuguese
Beginner (A1)
Hobbies
Sports:
Football (competitive athlete in youth)
Swimming, Hiking & Tennis
Literature:
The Power of Now: A Guide to Spiritual Enlightenment by Eckhart Tolle
Thinking Fast and Slow by Daniel Kahneman
Timeline
Business Development Representive
Dell SecureWorks
08.2022 - Current
Social Media
Self-Employment
04.2019 - 12.2021
Intern
Maderas Reforestadas
01.2019 - 06.2019
Deputy Store Manager
Café Dreikäsehoch
10.2016 - 10.2017
Intern
Hotel Adlon Kempinski
07.2016 - 10.2016
Bachelor of Arts - International Business - Intercultural Studies