Flavio Rossetti
Madrid
Summary
Young professional with experience in translation, copywriting, SEO practices, project management, customer service and tourism seeking new opportunity to develop his professional profile. Responsible, personable, teamwork-oriented and eager to communicate with people from any cultural background. Gifted with languages, always willing to learn new skills and comfortable in international working environments. Passionate about writing, literature and storytelling.
Overview
22
22
years of professional experience
Work History
Translator and Project Manager
Translations.com
Madrid
06.2022 - Current
- Translated documents mainly related to marketing and tourism from English or Spanish into Italian.
- Handled translation projects into several foreign languages, from finding the right linguists to making sure the deliveries were on time and adequate.
- Reviewed final works to spot and correct errors in punctuation, grammar and formatting.
- Took care to replicated flow, style and overall meaning of original texts.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
Web manager, translator
La Casa di Famiglia
Assisi
01.2015 - Current
- Managed web content creation, translations and email correspondence.
- Handled reservations, guest reception and further assistance.
- Learned to face deadlines and time-sensitive issues as well as soft skills and how to guarantee customer satisfaction.
Communication and Localization Expert
EA Games and Psyonix
03.2021 - 06.2022
- Culturally adapted game features and text to target country, Italy.
- Handled communication with clients and customer assistance.
- Performed translations to and from several target languages.
- Trained new staff from many different countries.
Translator and Language Teacher
Self-employed
01.2012 - 02.2021
- Worked with Italian, English, Spanish and Portuguese languages and handled translation requests through online portals and e-mail.
- Performed translation of a wide variety of texts, especially marketing and tourism web content.
- Coached language students from beginner to advanced level, helping them find their ideal study method and keep motivation.
Realtor
REMAX
Madrid
01.2019 - 12.2020
- Assisted clients in managing and acquisition of properties.
- Learned to perform database searches, keep an updated clients portfolio and mediate negotiations.
- Acquired knowledge about laws, contracts, procedures and market trends.
Customer service agent
Supercell
01.2017 - 01.2018
- Achieved optimal assistance and high customer satisfaction rates.
- Enjoyed teamwork in a multicultural environment.
- Honed language proficiency as well as personable and organizational skills.
Education
Google SEO Fundamentals Online Course -
UC Davis
California2020
Intensive Language Teaching Course - Teaching English As A Foreign Language
TEFL Seville
Seville2018
Master - Culture, Communication and Globalization
Aalborg University
Aalborg2016
Master - Translation
UNINT
Rome2013
Degree - Translation and Interpretation
SSLMIT Bologna
Forlì2012
Skills
- Project Management
- Fast Learner
- Adaptability
- Computer Skills
- Microsoft Office
- Customer Service
- Creativity & Problem Solving
- Communication
- Critical Thinking
- Leadership and Teamwork
- Copywriting
- Creative Content Writing
- Cultural adaptation
- SEO
Timeline
Translator and Project Manager
Translations.com
06.2022 - Current
Communication and Localization Expert
EA Games and Psyonix
03.2021 - 06.2022
Realtor
REMAX
01.2019 - 12.2020
Customer service agent
Supercell
01.2017 - 01.2018
Web manager, translator
La Casa di Famiglia
01.2015 - Current
Translator and Language Teacher
Self-employed
01.2012 - 02.2021
Google SEO Fundamentals Online Course -
UC Davis
Intensive Language Teaching Course - Teaching English As A Foreign Language
TEFL Seville
Master - Culture, Communication and Globalization
Aalborg University
Master - Translation
UNINT
Degree - Translation and Interpretation
SSLMIT Bologna