Ferenc Sandor Vogel
La Línea De La Concepción,CA
Summary
Proven leader with a operational excellence and team leadership. Skilled in inventory management and staff management, I boosted efficiency and fostered a collaborative environment, enhancing customer satisfaction and profitability. My strategic approach to cost control and business networking has consistently driven success and growth.
Overview
14
14
years of professional experience
Work History
Restaurant Co-Owner
Carnivore Smokehouse
12.2022 - Current
- Implemented efficient inventory management systems, minimizing waste and maintaining accurate stock levels.
- Streamlined operational processes for enhanced efficiency, reducing labor costs without sacrificing service quality or guest satisfaction.
- Utilized social media platforms effectively as part of marketing strategy for wider audience reach generating higher foot traffic into establishment.
- Collaborated with co-owner on daily operations, ensuring a cohesive management approach to maximize business success.
- Optimized vendor relationships through effective negotiation tactics, securing high-quality ingredients at competitive prices.
- Set employee schedules, delegated work, and monitored food quality and service performance.
General Manager
Las Iguanas Gibraltar
08.2020 - 12.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Manager
Las Iguanas Gibraltar
05.2019 - 08.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Supervisor
Las Iguanas Gibraltar
08.2018 - 05.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Created and managed project plans, timelines and budgets.
Shop Supervisor
Biotech USA
12.2016 - 07.2018
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Checked incoming orders and organized new stock.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
- Trained other employees on how to operate scanners for inventory counts.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Doorman
P&B Security LTD
04.2012 - 08.2016
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Monitored surveillance cameras regularly to ensure safety within the premises at all times.
- Demonstrated strong conflict resolution skills when addressing disputes between residents or guests in the building.
- Managed access control system, preventing unauthorized entry into the building.
- Directed traffic and kept property frontage free for guests.
- Assisted in emergency situations, promptly contacting appropriate authorities when necessary.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Restaurant Waiter
Pizza Express Restaurant Dundrum
03.2010 - 03.2012
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Education
High School Diploma -
Andra Peter Highschool
Szeghalom Hungary05.2006
Skills
- Operational Efficiency
- Food presentation
- Health regulations
- Employee Scheduling
- Waste Reduction
- Business Networking
- Cost Control
- Small business operations
- Staff Leadership
- Operations Management
- Staff Management
- Inventory Management
- Labor Cost Controls
- POS System Operation
- Complaint Investigation
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Reliability
- Team Leadership
- Decision-Making
- Team building
- Recruitment and hiring
- Inventory Control
Languages
English
Advanced (C1)
Spanish
Elementary (A2)
Timeline
Restaurant Co-Owner
Carnivore Smokehouse
12.2022 - Current
General Manager
Las Iguanas Gibraltar
08.2020 - 12.2022
Assistant Manager
Las Iguanas Gibraltar
05.2019 - 08.2020
Supervisor
Las Iguanas Gibraltar
08.2018 - 05.2019
Shop Supervisor
Biotech USA
12.2016 - 07.2018
Doorman
P&B Security LTD
04.2012 - 08.2016
Restaurant Waiter
Pizza Express Restaurant Dundrum
03.2010 - 03.2012
High School Diploma -
Andra Peter Highschool
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