FEIBEN KIROS
Lewisville
Summary
Event management professional with over three years of hands-on experience in corporate hospitality, experiential marketing campaigns, and client relations within demanding, high-volume environments. My prior roles have enhanced my expertise in client relationship building, revenue generation, and cross-functional team collaboration. Highly proficient in CRM systems, budget management, and negotiating event sales quotes.
Overview
3
3
years of professional experience
Work History
Elementary 3rd Grade Teacher
Success Academy
Brooklyn, New York
02.2024 - 07.2024
- Administered curriculum-based instruction in ELA, math, and project-based learning by applying education sector expertise to enhance my students' learning experience.
- Accepted job offer as a teacher at Success Academy Charter School due to my long-time desire to explore the education field. After the completion of the school year, I acknowledged that the event management/marketing industry was better suited for me and I was grateful for the opportunity to explore this industry and all the students and coworkers I met.
- Integrated successfully into an established academic environment during the state testing season, showcasing my strong adaptability skills. Assumed the role of lead teacher commencing in May 2024.
Customer Experience Coordinator
Encore Global
Arlington, Texas
06.2023 - 02.2024
- Served as a liaison between Encore, Live! By Loews hotel, and our clients. Coordinated AV equipment and technical personnel for events at the hotel, ensuring seamless transition from sales to operations.
- Negotiated sales quotas with our clients regarding audiovisual requirements for the events. Achieved monthly sales with a 100% success rate while building trusted client relations and identifying upselling opportunities.
- Facilitated AV event quotes under 5,000 dollars when I first started but as time progressed I assisted with events with higher AV budgets with the highest one being $600,000 in 2023. Additionally, strong leadership and presentation skills were demonstrated by conducting site visits and providing solutions to executive-level clients in the absence of a manager after November 2023.
Podcast Host
AD TALK Podcast Partnered With Breaking and Entering
11.2022 - 12.2023
- As an undergraduate student, I interviewed 15+ senior and associate-level professionals in the Advertising and Public Relations industry for my podcast to help novice professionals learn how to advance in their careers.
- Enhanced my technical skills through autonomous learning to record and video-edit podcast episodes, highlighting strong problem-solving skills and determination for continuous improvement.
- Improved my professional network and maintained relationships with industry experts to support business development skills.
Copywriter Intern
Primitive Advertising Agency
Lubbock, Texas
01.2023 - 05.2023
- Enhanced copywriting and project management skills under the mentorship of a senior-level professional in an agency environment.
- Formulate diverse forms of copy and marketing content for clients such as CTSI Lubbock, DLBK social media accounts, and Dark Horse Collaborative.
Brand Ambassador for Experiential Events
Brand Besties, Live Printing, Select Promotions, and Talent Tree
08.2021 - 05.2023
- Implemented strategies to increase community engagement for multiple Don't Drink and Drive campaigns with the Texas Department of Transportation. Received great feedback and intel from the local community members.
- Contributed to numerous experiential marketing campaigns with various teams and vendors to create engaging customer experiences and strengthen brand awareness.
- Assisted in a mobile tour activation for NYX Cosmetics for a 2-day in-person experiential marketing campaign and social media promotion.
Education
Master's Degree - MSc Global Event Management
Oxford Brookes University
01.2026
Bachelor's Degree - Advertising, Health Professions
Texas Tech University
05.2023
Skills
Event Management & Execution: Strategic Event Planning Vendor Coordination Contract Negotiation Budget Management Project Management On-Site Event Support Multi-Project Management
Technical Proficiency: Microsoft Office Suite (Advanced) Salesforce CRM Data Analysis Revenue Forecasting Budget Management Sales Documentation
Client Relations & Communication: Executive- Level Communication Stakeholder Management Consultative Sales Approach Client Relationship Building Problem Resolution Presentation Skills
Operational Excellence: Cross-Functional Team Leadership Process Optimization Risk Management Service-Oriented Solutions Fast-Paced Environment Management
Hobbies and Interests
Swimming, Rollerblading, Hot Yoga, Colorguard, Traveling, Painting
Additional Information
- Keynote speaker at the 2024 Texas Tech CoMC Career Conference https://www.ttudallascareers.org/agenda.html
- 2nd place in the 2022 HUB City Student Advertising Competition
- Event Coordinator for Texas Tech Advertising Club
- Former Medical Scribe and Certified Physical Therapy Aide
- Academic Excellence - Dean's List recognition 5 times
Timeline
Elementary 3rd Grade Teacher
Success Academy
02.2024 - 07.2024
Customer Experience Coordinator
Encore Global
06.2023 - 02.2024
Copywriter Intern
Primitive Advertising Agency
01.2023 - 05.2023
Podcast Host
AD TALK Podcast Partnered With Breaking and Entering
11.2022 - 12.2023
Brand Ambassador for Experiential Events
Brand Besties, Live Printing, Select Promotions, and Talent Tree
08.2021 - 05.2023
Master's Degree - MSc Global Event Management
Oxford Brookes University
Bachelor's Degree - Advertising, Health Professions
Texas Tech University