Federico Vitrone

• Planned and scheduled tournament dates, venues, and match formats.
• Managed player registrations and prepared singles and doubles draw sheets.
• Coordinated match schedules, court assignments, and event logistics.
• Supervised referees, officials, and support staff during competitions.
• Ensured compliance with official tennis rules and federation regulations.
• Handled budgeting, sponsorship coordination, and prize distribution.
• Promoted events through social media and local marketing initiatives.
• Managed real-time problem solving, including scheduling conflicts and weather-related disruptions.

1. IT Systems Monitoring and Maintenance

• Monitoring servers, networks, and IT systems to ensure they run smoothly.
• Detecting and troubleshooting technical issues related to hardware and software.
• Ensuring system stability and performance, especially during live events.
• work all over the world at tennis tournaments, providing technology services.

2. Platform and Service Management

• Supporting the deployment, configuration, and maintenance of software applications.
• Assisting with cloud and on-premise infrastructure management.
• Collaborating with development and technical teams to maintain service continuity.

3. Technical Support (Help Desk)

• Providing first-level technical support to internal staff or clients.
• Installing, configuring, and updating hardware and software.
• Documenting issues and solutions to improve support processes.

4. Event and Project Support

• Assisting in the setup and testing of IT systems before major sports events.
• Supporting networking, media production, or broadcast technologies when required.

• Managed front desk operations, welcoming guests and handling check-in/check-out procedures.
• Oversaw booking management through online platforms (e.g., Booking.com, Airbnb) and direct reservations.
• Coordinated room availability, pricing strategies, and calendar updates.
• Responded to guest inquiries via email, phone, and online messaging systems.
• Handled payments, invoicing, and basic accounting tasks.
• Supervised housekeeping schedules and ensured high cleanliness standards.
• Managed guest relations, resolving issues and maintaining high review ratings.
• Developed marketing strategies to increase occupancy and revenue.