Federica Lembo
Ragusa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. The course of study provided solid theoretical foundation of rights of migrants, international criminal law and of migrants and integration policies. Thanks to my experience in Discotheque I developed a real open mind and patient. I have always worked during the weekend and studied the rest of the week. I am really organized and responsible.
Overview
10
10
years of professional experience
Work History
Customer Reception
Arcadia Discotheque
06.2018 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Customer Reception
Lanificio Discotheque
10.2013 - 06.2014
- Enhanced customer loyalty by proactively addressing concerns and providing personalized solutions.
- Contributed to a positive work environment by actively participation and consistently supporting colleagues when needed.
- Maintained accurate records of all interactions with clients, ensuring consistent follow-up actions were taken when necessary.
- Managed high-pressure situations calmly and professionally, working diligently to resolve complex issues while prioritizing client satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
Education
Master - Governance And Human Rights
Università Autonoma Di Madrid
Madrid01.2025
Human Rights, Migration, International Cooperation - Law
Università Degli Studi Di Bergamo
Bergamo04.2023
Linguistic Mediation - Foreign Languages And Modern Cultures
Università Degli Studi Di Torino
Torino11.2018
Skills
- Decision-Making
- Maintenance and Repair
- MS Office
- Problem-Solving
- Critical Thinking
- Self-Motivated
- Multitasking Abilities
- Google Workspace
- Team building
- Analytical and Critical Thinking
- Organization and Time Management
- Excellent Communication
- Active Listening
- Effective Communication
- Stress Management
- Positive Attitude
- Conflict Resolution
Languages
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
Timeline
Customer Reception
Arcadia Discotheque
06.2018 - 01.2024
Customer Reception
Lanificio Discotheque
10.2013 - 06.2014
Master - Governance And Human Rights
Università Autonoma Di Madrid
Human Rights, Migration, International Cooperation - Law
Università Degli Studi Di Bergamo
Linguistic Mediation - Foreign Languages And Modern Cultures
Università Degli Studi Di Torino
Similar Profiles
Jerricca GregoryJerricca Gregory
Personal Care Aide at Arcadia Health CarePersonal Care Aide at Arcadia Health Care
Tami GrantTami Grant
Personal Care Worker at ArcadiaPersonal Care Worker at Arcadia
Matteo BoschiMatteo Boschi
Laundry Manager at F1 Systems ArcadiaLaundry Manager at F1 Systems Arcadia