Fe A. Alferez
Madrid
Summary
Dynamic and dependable professional with a demonstrated capacity for rapid learning and effective collaboration in both independent and team settings. Proven experience across diverse industries, including production, hospitality, and engineering, showcases versatility and adaptability to varying work environments. Strong interpersonal and communication skills complement meticulous attention to detail, ensuring a steadfast commitment to delivering high-quality results. Prepared to leverage these strengths to contribute positively in fast-paced and challenging roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Administrator, Engineering Department
Jumeirah Zabeel Saray
11.2014 - 04.2021
- Company Overview: West Crescent Palm Jumeirah PO Box 27722, Dubai, UAE
- Supports department operations, ensures professional communication, and monitors work orders. Manages training, attendance, and leave. Prepares duty rosters and processes departmental forms. Creates reports and handles Engineering Stores, including purchase requests, inventory, and stock issuance. Files documentation and complies with department policies. Performs other duties as required by management.
Store Supervisor
S.S. North Limited
05.2012 - 09.2014
- Company Overview: 1st Floor 108 George Street, Edinburgh EH2 4LH, Scotland, UK
- Assists the manager in overall store management, including: directing staff for customer service, quality control, and hygiene; communicating changes to staff; handling cash and accounting; maintaining records and inventory; promoting personal hygiene; completing staff schedules; creating timely orders for goods and supplies; and completing other assigned tasks.
Administration Assistant
Capomaestro Ltd
06.2012 - 08.2014
- Company Overview: 13 Annandale Street, Edinburgh EH7 4AW, Scotland, UK
- Sorting and distributing post, answering phones/emails, ordering supplies, welcoming guests, typing, creating and maintaining filing systems, managing diaries and budgets, arranging meetings and travel, photocopying, and maintaining office order.
Housekeeper
Prestonfield House
11.2009 - 05.2012
- Company Overview: Priestfield Road, Edinburgh EH16 5U, Scotland, UK
- Housekeeping: Cleaning rooms/public areas to set standards, adhering to policies and legal aspects, and reporting problems.
- Restaurant/Banqueting: Setting up tables, taking orders, serving food/beverage, attending to guest needs, and ensuring guest comfort while adhering to policies and legal aspects.
- Front-of-House/Reception (Nov 2009 – Dec 2010): Assisting with guest requests, inspecting rooms, processing check-in/out procedures, handling deposits, answering calls, and ensuring guest satisfaction.
Education
Higher National Diploma - Hospitality Management with Placement
03.2012
Received Intermediate Food Hygiene Certificate
Masters in Business Administration - Executives
03.2005
Bachelor of Science - Chemical Engineering
03.1994
Skills
- Team leadership skills
- Collaborative teamwork skills
- Effective communication
- Internal audit expertise
- Proficient in Microsoft Word, Excel, and PowerPoint
Certification
Virtual Assistant
Pivot Embrace Technology PET Project
Department of Trade and Industry DTI
Philippines
Languages
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
References
References can be provided upon request.
Other Previous Employment and Key Achievements (Philippines):
- Lexmark Int’l Philippines, Inc. (LIPI) - MEZ II, Lapulapu City, Cebu, Philippines
- Senior Manufacturing Supervisor (August 1999- August 2009)
- Led the team in producing quality products on time at the lowest possible cost and ensure sound management of resources to support the attainment of the company’s vision
- Fairchild Semiconductors (HK) Ltd. – MEPZ I, Lapulapu City, Cebu, Philippines
- Team Leader (April 1995 – July 1999)
Timeline
Office Administrator, Engineering Department - Jumeirah Zabeel Saray
11.2014 - 04.2021
Administration Assistant - Capomaestro Ltd
06.2012 - 08.2014
Store Supervisor - S.S. North Limited
05.2012 - 09.2014
Housekeeper - Prestonfield House
11.2009 - 05.2012
Southwestern University - Masters in Business Administration, Executives
University of San Carlos - Technological Center - Bachelor of Science, Chemical Engineering
Edinburgh’s Telford College - Higher National Diploma, Hospitality Management with Placement