Evelyn Kloetzer

• Led global recruitment process streamlining initiatives in collaboration with UK and Scandinavian Business Units, driving efficiency, scalability, and standardisation. Shaped and executed recruitment marketing and employer branding strategies in partnership with Communications, strengthening global talent attraction.
• Managed social media platforms and employer branding content to enhance visibility and positioning in competitive talent markets. Planned congress and events, executing communication strategies to attract and engage specialised healthcare talent.
• Successfully delivered executive and senior-level hires, supporting strategic growth and organisational transformation.
• Defined and implemented a global recruitment strategy for both medical and non-medical talent aligned with business priorities.
• Drove the integration and alignment of Talent Acquisition activities between TMC and Unilabs, fostering collaboration and adoption of best practices.
• Managed and coached a high-performing, international team of 8 Talent Acquisition professionals across Spain, the UK, Sweden, and Denmark.
• Led talent development and career growth initiatives, enhancing team capability and engagement.Reported directly to the Chief People Officer (CPO), contributing to strategic people, growth, and transformation agendas at leadership level.
• Collaborated with external agencies to deliver communication campaigns and visual design, ensuring high-quality content aligned with brand standards.
• Led internal communications strategy, establishing clear guidelines and consistent messaging to strengthen alignment and engagement across teams.
• Led talent development and career growth initiatives, strengthening team capability and engagement.
  Reported directly to the Chief People Officer (CPO), contributing to strategic people, growth, and transformation agendas at leadership level.

• Drove recruitment marketing and employer branding strategy in partnership with Communications, strengthening global talent attraction and positioning.Spearheaded the successful hiring of executive and senior leadership roles, supporting organisational growth and transformation.
• Drove recruitment marketing and employer branding strategy in partnership with Communications, strengthening global talent attraction and positioning.
  Spearheaded the successful hiring of executive and senior leadership roles, supporting organisational growth and transformation.
• Facilitated integration and alignment of Talent Acquisition activities between TMC and Unilabs, promoting collaboration and sharing of best practices. Defined and implemented a global recruitment strategy for both medical and non-medical talent, aligned with business objectives and workforce planning.
• Managed and coached a diverse, international team of 8 Talent Acquisition professionals across Spain, the UK, Sweden, and Denmark, fostering team engagement and development.
• Led career development initiatives, supporting employee growth and succession planning within the Talent Acquisition function.
• Reported directly to the Chief People Officer (CPO), contributing to strategic people and talent agendas at leadership level.
• Certified Leadership Working Style (LWS) Specialist, delivering debriefings to TMC and Unilabs leaders to support self-awareness, development, and team effectiveness.

• Recruitment Partner for the Scandinavian and UK Business Units, driving hiring strategies aligned with regional business needs. Led end-to-end recruitment for both medical and non-medical roles, including Radiologists, Radiographers, and corporate functions, across multiple international markets.
• Collaborated with senior leadership, reporting to Chief People Officer (CPO) and supporting strategic workforce planning initiatives.
• Facilitated cross-border collaboration with stakeholders, ensuring consistent and high-quality hiring processes and candidate experiences.
• Enhanced employer branding and talent attraction by leveraging social media and targeted campaigns to increase TMC’s visibility in competitive healthcare markets.
• Managed and coordinated international congress participation and events, enhancing brand presence and direct engagement with specialist talent.

• Drove end-to-end recruitment process improvements, increasing standardisation across selection workflows and designing global recruitment process flows that aligned practices across regions. Managed cross-functional, international projects, strengthening stakeholder engagement across diverse business areas.
• Designed and delivered behavioural interview training programmes for Recruiters, Hiring Managers, and Interviewers across local and European business units.
• Championed the implementation of behavioural interviewing frameworks, enhancing the assessment of both corporate and interpersonal competencies across the organisation.
• Acted as Subject Matter Expert (SME) in project-based assessment and selection, supporting strategic hiring initiatives.
• Led assessment and re-evaluation of marketing case studies and online testing methodologies, enhancing candidate quality and selection accuracy while managing partnerships with online assessment providers to optimise performance.

Led design and implementation of large-scale redundancy project plan, ensuring structured, fair, business-aligned workforce transition.

• Assessed employee competencies, performance, and role fit; delivered high-impact evaluation reports and executive presentations to Board-level stakeholders, supporting strategic workforce decisions.
• Conducted comprehensive role definition and workforce analysis for 180 employees; designed tailored behavioural interview frameworks to support organisational restructuring.
• Designed and executed competency-based interview processes aligned with defined profile groups and core organisational capabilities.
• Developed a 360° assessment framework across six professional profile groups, enabling consistent and data-driven evaluation.
• Key Projects & Achievements in Talent Acquisition & Workforce Transformation

• Managed end-to-end recruitment cycles, including job advertising, market mapping, and proactive talent sourcing across multiple industries.
• Conducted screening interviews and competency-based assessments, both remotely and face-to-face, ensuring high-quality candidate selection.
• Led and facilitated on-site interview processes in close collaboration with clients, ensuring a seamless and positive candidate experience.
• Built and maintained strong stakeholder and candidate relationships, acting as a trusted advisor to both clients and talent.
• Managed accounts for key clients including Sara Lee, Agilent Technologies, and BIC, recruiting across sectors such as Commercial & Sales and Finance, ensuring alignment with client needs.
• Delivered comprehensive assessments with detailed evaluation reports and hiring recommendations, enhancing client decision-making.
• Oversaw contract preparation and administration to streamline hiring processes and ensure compliance with regulations.

• Led and developed a team of 20 customer service agents, driving performance, engagement, and continuous improvement.
• Achieved higher team efficiency with regular training and mentoring sessions.
• Developed action plans for continuous process improvement initiatives, enhancing team efficiency and service quality.
• Recognised and rewarded exceptional work, boosting team morale and fostering a positive work environment.
• Implemented staff rota schedules, ensuring adequate coverage during peak times to maintain service levels.