Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Websites
Timeline
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EUGENIA IVANOVA

EUGENIA IVANOVA

Barcelona

Summary

Proactive, enthusiastic, energetic, passionate, self-motivated and success-driven Business Development and AM Specialist with 6 years of experience in developing and expanding new markets, solution selling and proficiency in customer relationship building. Eager to support a US based High Tech giant with superb knowledge of supply chain processes, including online marketing, Social Selling Media Campaigns and Value-added services. Commented three times by management achieving the highest SSI among three hubs, also took the lead in Internal Selling Boosts Campaigns. The 1st place winner in the SDR category in 2021 and the 1st place winner in the ISAM Blitz Day initiative in Western Region in 2022. In a previous role expanded the Eastern European market and boosted sales by 10% for a half year. Managed a territory and developed new accounts by working in conjunction with distribution channel partners, End Users, I was careful working with CRMs, supporting the whole sales cycle. In my current position, as a technical sales professional, I actively work with prospect accounts, developing relationships from scratch with customers and partners in EMEA region in a data storage, governance and cloud solutions area.

Overview

8
8
years of professional experience

Work History

Senior Inside Sales Account Manager Spain&Portugal

Hitachi Vantara
Barcelona
07.2022 - Current

• Building a direct relationship with customers while working with channel partners to maximize new sales opportunities and renewals within your territory

• Managing all aspects of the full sales cycle to help customers and partners reach their business goals

• Positioning and selling the entire Digital Infrastructure portfolio

• Seeking to understand our customers’ business challenges and advise on the value derived from our solutions to address their pains

• Became a trusted advisor to help our customers with their immediate needs, as well as their long-term goals

• Working closely and developing a channel/potential partners

• Accurately forecasting my monthly, quarterly, and annual revenue streams; driving growth in the account base

• Responsible for driving new business, as well as fostering an account base

• Working closely with marketing tools/CRMs, researching the market on a daily basis, making a presentation of a quarter market report

Key Accomplishments:

• Two times the 1st place winner in the ISAM Blitz Day initiative in Western Region in 2022 and 2023

• Hit and exceed KPIs/sales targets every quarter

International Business Development Manager EMEA

Hitachi Vantara
Barcelona
08.2021 - 06.2022
  • Building and nurturing relationships with key stakeholders within clients' organization by helping them optimize their Hitachi investments and deliver key business outcomes
  • Qualifying accounts/opportunities to achieve monthly, quarterly, and yearly pipeline goals
  • Building internal relationships with geo marketing leads and aligned sales teams
  • Timely documentation within CRM / Marketing software of customer contact and activity data
  • Collaboration with a local presales, marketing, partner channel and global sales team
  • Partner channel development

Key Accomplishments:

  • The 1st place winner in the SDR category in EMEA, APAC and Americas in 2021
  • Hit and exceed department KPIs

Business Development Manager Russia&CIS

Webhelp Spain Holding
Barcelona
05.2019 - 08.2021
  • Built a new Hunting Strategy from scratch for the Russian Market for a large US based High Tech Group
  • Oversaw a portfolio of nearly 300 client accounts half yearly and act as the primary liaison between the consumer and the corporation
  • Iteratively experimented with messaging to new potential customers ultimately increasing a conversation rate by 130%, using LinkedIn Sales Navigator to qualify, prospect and get in contact with new leads
  • Collaborated with the supply chain in Russia, marketing, pre-sales and account management teams which helped to achieve sales goals and gain customer trust
  • Active participation in external and internal Sales Boosts Campaigns
  • Built out a new Onboarding Social Selling Training Program for new team members
  • Exceeding KPI's and sales targets every quarter
  • Trained the Team in how to sell on social media

Key Accomplishments:

  • Drove over $800,000 in expansion business opportunities for the new accounts by building direct relationships with customers
  • The highest SSI among 3 hubs
  • Created and tracked pipeline opportunities, with the 60% shipment rate

International Sales Executive

CNEX
Spain
11.2018 - 05.2019
  • Generated business (B2B) opportunities and building sales pipeline through inbound, outbound activities across the different markets and qualifying prospects in terms of their needs, goals, business environment
  • Organized sales visits, trainings, arranged sales promotions for distributors and direct customers to promote a brand
  • Prepared and analyzed pipeline and funnel reports weekly, filling out and maintaining the CRM tool
  • Constantly researched competitor developments to benefit the brand
  • Developed strong and cooperative relationships with business partners
  • Achievement of designated sales targets and KPIs within specific settlement period

Key Accomplishments:

  • Managing ongoing relationships with clients, including handling complain resolutions, developed them in 5% of revenue growth, exploring new business avenue and establishing new clients on research, increasing a customer portfolio in 10%, restoring relationships with old customers, grew revenue by 5% in 6 months.

Brand Ambassador

BARÇA LICENSING & MERCHANDISING
Barcelona
11.2016 - 11.2018
  • Implementation of sales techniques and product knowledge for offering the best service to a customer
  • Explanation of benefits of different product qualities
  • Ability to generate customers' demands
  • Search and implementation of new ideas
  • Increase of sales indexes
  • Control and prevent the risk of the store stock
  • Check of sales results in the store program
  • Customization of a product
  • Maintaining visual merchandising design
  • Creation of an Onboarding Visual Merchandising training for new team members

Key Accomplishments:

  • Successfully closed the company's biggest sale in 1 day, amounting to $567,000 by proactively providing excellent customer services
  • Maintained stock and availability of products, visual merchandising, in a store hall which increased customer interest in the company's products

International Shipping Specialist

TAAN COMERÇ
Barcelona
12.2015 - 09.2016
  • Inspected incoming and outgoing shipments and tracked them
  • Updated the dispatch boards with load information when driver's trucks are loaded and when they are available for additional work
  • Constantly monitor all loads and make sure trucks are getting loaded and in route to their destinations in a timely manner
  • Looked for a right transportation, container company to meet a customer need
  • Produced and provided the required documentation for the customs and customers
  • Kept the customers up to date on the status of current and future jobs or loads

Key Accomplishment:

  • Coordinated and handled last-minute changes in shipping processes
  • 100% customer satisfaction and logistic processes execution.

Education

Cloud Fundamentals Training

Hitachi Vantara University
01-2023

Power BI from Beginner to Advanced -

Udema
01.2021

Microsoft Excel - Excel from Beginner to Advanced -

Udema
01.2021

Aprende Excel -

LinkedIn Learning
01.2021

Sales: Closing Strategies -

LinkedIn Learning
01.2020

SEO for social media -

LinkedIn Learning
01.2020

Business Development: Strategic Planning -

LinkedIn Learning
01.2020

Master in Sport Communication. Sport journalism and communication management -

Blanquerna Ramon Llull University
01.2017

Master in Public Relations and Events Organization -

Barcelona University And Business School «INSA»
01.2016

Economics -

Samara State University
01.2014

Engineering and Production Management -

Samara State Technical University
01.2007

Skills

  • Negotiation
  • Goal orientation
  • Strong communication and interpersonal skills
  • Active listening skills
  • Analytical Approach
  • Proactivity
  • Cooperation
  • Empathy
  • Curiosity
  • Out of the box thinking
  • Sales, Up/Cross-selling
  • Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Dynamics, Power BI, SharePoint)
  • Customer research
  • Lead gereration
  • Leadership
  • Sales supporting tools (SalesForce, CPQ, CRM HubSpot, CPQ Sales Loft, Zoom Info, Lusha, Klue, Eclipse, Sandy, PDIM, DART, ASB)
  • Internal platforms (Sales Central, HP asset Hub, SEISMIC, Hitachi University, Okta)
  • Fluency in English, Spanish, Russian and Catalan
  • SEO Marketing
  • Social Selling
  • Pivot Tables
  • Reporting
  • Communication tools (Zoom, Skype, Teams)

Personal Information

Identification Number: NIE Y3699680Y

Languages

Russian
First Language
Spanish
Advanced (C1)
C1
English
Advanced (C1)
C1
Catalan
Intermediate (B1)
B1

Timeline

Senior Inside Sales Account Manager Spain&Portugal

Hitachi Vantara
07.2022 - Current

International Business Development Manager EMEA

Hitachi Vantara
08.2021 - 06.2022

Business Development Manager Russia&CIS

Webhelp Spain Holding
05.2019 - 08.2021

International Sales Executive

CNEX
11.2018 - 05.2019

Brand Ambassador

BARÇA LICENSING & MERCHANDISING
11.2016 - 11.2018

International Shipping Specialist

TAAN COMERÇ
12.2015 - 09.2016

Cloud Fundamentals Training

Hitachi Vantara University

Power BI from Beginner to Advanced -

Udema

Microsoft Excel - Excel from Beginner to Advanced -

Udema

Aprende Excel -

LinkedIn Learning

Sales: Closing Strategies -

LinkedIn Learning

SEO for social media -

LinkedIn Learning

Business Development: Strategic Planning -

LinkedIn Learning

Master in Sport Communication. Sport journalism and communication management -

Blanquerna Ramon Llull University

Master in Public Relations and Events Organization -

Barcelona University And Business School «INSA»

Economics -

Samara State University

Engineering and Production Management -

Samara State Technical University
EUGENIA IVANOVA