Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ernest Ralph Monteiro

Mangalore

Summary

Dynamic and detail-oriented professional with extensive experience at Carnival Cruise Line, excelling in team collaboration and customer service. Proven ability to maintain high food safety standards while enhancing guest satisfaction. Recognized for problem-solving skills and a commitment to cleanliness, ensuring a seamless dining experience in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Galley Attendant

Carnival Cruise Line
04.2022 - Current
  • Ensured meals adhered to hygiene and presentation standards through meticulous food preparation and plating.
  • Maintained cleanliness and sanitation in galley, dishwashing areas, and food storage to meet safety regulations.
  • Collaborated with chefs, stewards, and service staff for timely meal service delivery.
  • Followed HACCP and food safety guidelines to minimize risks and uphold quality.

Assistant Team Server

Carnival Cruise Line
04.2014 - 04.2022
  • Responded to guest requests and concerns to maintain a positive dining experience.
  • Coordinated with kitchen and bar staff to ensure a smooth service flow.
  • Prepared tables with proper settings, and assisted with order accuracy and delivery.
  • Assisted in training new team members on service procedures and customer care.

Kitchen Steward

Solitair Suites
Bangalore
01.2011 - 12.2012
  • Ensured cleanliness and sanitation of all kitchen equipment, utensils, and work areas, in compliance with food safety standards.
  • Assisted chefs and kitchen staff by organizing, restocking, and preparing workstations with the necessary tools and supplies.
  • Coordinated with the culinary team to support smooth food preparation and timely service.
  • Followed hygiene and safety guidelines to support a safe and efficient kitchen environment.
  • Collected, sorted, and disposed of kitchen waste according to environmental and company policies.

Education

Bachelor of Hotel Management (BHM) -

Sarosh Institute of Hotel Administration
Mangalore, IN
01-2011

Higher Secondary Certificate (HSC)

Government PU College
Mangalore, IN
01-2007

Secondary School Leaving Certificate (SSLC)

St. Sebastian High School
Mangalore, IN
01-2005

Skills

  • Team collaboration
  • Problem solving
  • Attention to detail
  • Time management
  • Food safety
  • Customer service

Languages

Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1

Timeline

Galley Attendant

Carnival Cruise Line
04.2022 - Current

Assistant Team Server

Carnival Cruise Line
04.2014 - 04.2022

Kitchen Steward

Solitair Suites
01.2011 - 12.2012

Bachelor of Hotel Management (BHM) -

Sarosh Institute of Hotel Administration

Higher Secondary Certificate (HSC)

Government PU College

Secondary School Leaving Certificate (SSLC)

St. Sebastian High School

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Ernest Ralph Monteiro