Erika Vega Cárdenas

● Led training programs across EMEA and LATAM, aligning learning initiatives with business goals and boosting team readiness and operational agility.
● Designed and delivered tailored workshops and onboarding sessions, improving new hire ramp-up and increasing knowledge retention by 25%.
● Drove targeted learning plans based on needs assessments, enhancing upskilling compliance and cross-functional adaptability.
● Improved training efficiency by 20% through structured scheduling, process optimization, and data-driven program refinement via LMS analytics.
● Co-led operations as Training Coordinator, overseeing task allocation, managing cross-team communication, and acting as administrative point of contact.
● Led a strategic change management project shifting training ownership to a trainer-led model, achieving a 40% reduction in admin workload, stronger engagement, and full process standardization.

● Developed market-specific learning content, including job aids and interactive workshops, enhancing learner engagement and localization impact.
● Supported regional upskilling and policy rollout initiatives,
contributing to improved compliance and enhanced operational
readiness across high-volume teams.
● Led ongoing content audits and integrated stakeholder feedback, ensuring instructional quality and continuous alignment with business needs.
● Coordinated SME team operations, managing agendas, task allocation, and scheduling to maintain smooth project delivery and responsiveness.
● Provided operational leadership during peak shifts, supporting
training execution, resolving issues, and maintaining team continuity.

• Responsible for creating engaging and persuasive text to promote products and drive sales, including product descriptions, website content, marketing emails, and other materials that inform and persuade customers to make purchases.