Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ericson Pagayanan

Ericson Pagayanan

Malaga

Summary

Versatile corporate support specialist with a strong background in streamlining operations, improving cross-functional communication, and managing projects across compliance, customer service, and virtual assistance. Proficient in leveraging AI tools and automation platforms to optimize workflows, manage data, and drive operational efficiency. Known for promoting harmonious work environments and delivering results in fast-paced, international settings

Overview

6
6
years of professional experience
1
1
Certification

Work History

AI Pilot

Eloize
11.2024 - Current
  • Participated in brainstorming sessions to generate and refine AI-powered solutions for internal projects and client operations.
  • Delivered daily tasks with precision, supporting automation workflows and AI-driven
    process improvements.
  • Collaborated with cross-functional teams to ensure seamless execution of project goals.
  • Prioritized tasks and managed tight deadlines using collaborative tools such as
    Airtable, Notion, Slack, ChatGPT, Pitchdeck AI, and HubSpot

Corporate Support Expert

EU Compliance Partner
Talinn
06.2024 - Current
  • Provided full-spectrum admin support including email handling, digital filing, calendar management, and DoC creation.
  • Coordinated across global teams to streamline communication, project timelines, and task ownership.
  • Supported compliance initiatives through detailed research and organized reporting of EU regulatory updates.
  • Proactively managed multiple priorities while maintaining structured workflows and
    documentation

Amazon VA

TrueTaste
03.2024 - 11.2024
  • Handled executive inboxes, appointment setting, and internal communications.
  • Maintained digital filing systems and supported documentation for e-commerce and logistics tasks.
  • Conducted competitor and supplier research to support ongoing business strategy.
  • Supported online visibility through content assistance and SEO keyword tracking.
  • Proficient with Helium10 and Amazon Seller Central

Personal Assistant

Private Individual
01.2019 - 01.2024
  • Managed private and household scheduling, logistics, and communications across multiple priorities.
  • Oversaw travel planning, vendor coordination, and confidential records.
  • Delivered research-based support for family projects and purchasing decisions.
  • Ensured smooth execution of personal and administrative tasks with proactive follow-through

Education

Bachelor of Arts - Mass Communication

Polytechnic University Of The Philippines
Manila, Philippines
04-2007

Skills

Administrative & Project Support

  • Inbox/calendar management, scheduling, follow-ups
  • File organization, SOPs, task tracking
  • Document creation: proposals, reports, presentation

Tools & Platforms

  • Google Workspace, Notion, Trello, Excel, Slack
  • ChatGPT, Claude, Perplexity, AI content assistants

Operations & Communication

  • Research and market analysis
  • Team coordination and freelancer communication Customer service and relationship management

Other

  • Fluent in English (C1), Spanish (B2), and Filipino
  • Experience in compliance, consulting, and startup environments

Certification

  • FBA Virtual Assistant Training

Languages

Filipino
First Language
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2

Timeline

AI Pilot

Eloize
11.2024 - Current

Corporate Support Expert

EU Compliance Partner
06.2024 - Current

Amazon VA

TrueTaste
03.2024 - 11.2024

Personal Assistant

Private Individual
01.2019 - 01.2024

Bachelor of Arts - Mass Communication

Polytechnic University Of The Philippines

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Ericson Pagayanan