Enrique Sanchez
Castellón
Summary
Proactive and outgoing individual with keen desire to gain work experience and learn from customer service team. Offers excellent organisational and time management skills to complete tasks within deadlines. Quick learner, confident at working in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Boots HearingCare
Ireland
01.2024 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed department budgets and generated financial reports for management review.
Customer service officer
Porcelanosa Grupo
Castellon, España
05.2023 - 09.2023
- Responded to and summarised customer complaints and feedback.
- Responded to customer queries and provided excellent customer service.
- Applied best practices to comply with customer service procedures.
- Adhered strictly to policies and procedures for continued company compliance.
Sales representative
Smart Mobility System
Castellon, España
04.2022 - 05.2023
- Used consultative sales approach to understand and meet customer needs.
- Resolved customer concerns promptly to maintain satisfaction.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Set up appointments with potential and current customers to discuss new products and services.
Waiting staff member
SERVEF
Benicarlo, España
05.2021 - 12.2021
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
- Maintained up-to-date knowledge of current promotions, specials and service additions, providing expert customer assistance.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Chief cook
Daluan Restaurant
Valencia, España
09.2018 - 01.2020
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
- Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Ordered and received products and supplies to maintain well-stocked kitchen areas.
- Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
Education
Diploma of Higher Education - Marketing and Buisness
FINA IZQUIERDO University
05.2023
High School Diploma - Chief Cook
Chief Collage SERVEF
05.2019
Skills
- Payment processing
- Transaction processing
- Data verification procedures
- Integrative negotiation
- Food preparation
- Catering experience
- Meal preparation
- Clean-as-you-go approach
- Food safety
- Kitchen equipment maintenance
- Food plating and presentation
Languages
English
Advanced
Spanish
Native
Certification
International Buisness
C1 of Cork Academy School
Timeline
Administrative Assistant
Boots HearingCare
01.2024 - 07.2024
Customer service officer
Porcelanosa Grupo
05.2023 - 09.2023
Sales representative
Smart Mobility System
04.2022 - 05.2023
Waiting staff member
SERVEF
05.2021 - 12.2021
Chief cook
Daluan Restaurant
09.2018 - 01.2020
Diploma of Higher Education - Marketing and Buisness
FINA IZQUIERDO University
High School Diploma - Chief Cook
Chief Collage SERVEF