Enrique Alapont Asins
Catarroja
Summary
Dynamic and customer-focused Tourist Guide with extensive experience at Alapontasins.com, adept at coordinating engaging tours and enhancing visitor experiences. Proven ability in effective time management and problem-solving, ensuring safety and satisfaction for diverse groups. Multilingual communicator with a strong commitment to promoting local culture and attractions.
Overview
9
9
years of professional experience
Work History
Tourist Guide
Alapontasins.com
10.2016 - Current
- Assisted in planning and organizing engaging tour itineraries for diverse groups.
- Provided informative commentary on local history, culture, and attractions during tours.
- Developed strong interpersonal skills by interacting with tourists from various backgrounds.
- Learned to navigate routes effectively to ensure timely arrivals at destinations.
- Coordinated logistics for transportation and accommodations as needed for tours.
- Adapted to varying group sizes and preferences to enhance overall visitor experience.
- Maintained knowledge of popular tourist attractions and current events impacting tourism.
- Supported promotional efforts by distributing brochures and marketing materials to potential clients.
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
- Guided groups of up to 20 people on scheduled tours.
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Acquired proficiency in multiple languages to more effectively communicate with international visitors during guided tours.
- Fostered community involvement by participating in local festivals and events to promote tourism opportunities within the region.
- Researched information on Valencia to provide accurate, detailed tours.
- Expanded company''s reach by offering diverse tour packages catering to different interests, such as history, art, nature, or cuisine-focused excursions.
- Developed comprehensive knowledge of historical landmarks, cultural events, and natural attractions to provide accurate information during tours.
- Improved customer retention rates by consistently delivering exceptional tours and maintaining strong relationships with clients.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Informed tour members of safety risks associated with attractions, confirming customer security.
Education
High School Diploma -
Thats's Mandarin Chinese Language School
Beijing China05-2025
High School Diploma -
Les Ateliers French Language School
Bordeaux France02-2024
M.D. - German Language And Literature
University of Valencia
Valencia06-2002
High School Diploma -
Scuola Giacomo Leopardi Italian Language
Valencia05-2002
High School Diploma -
University of Cambridge
Valencia03-2002
Skills
- Tour coordination experience
- Effective time management
- Clean driving record
- Customer Service-oriented
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
French
Beginner (A1)
Chinese (Mandarin)
Elementary (A2)
German
Bilingual or Proficient (C2)
Italian
Advanced (C1)
Timeline
Tourist Guide
Alapontasins.com
10.2016 - Current
High School Diploma -
Thats's Mandarin Chinese Language School
High School Diploma -
Les Ateliers French Language School
M.D. - German Language And Literature
University of Valencia
High School Diploma -
Scuola Giacomo Leopardi Italian Language
High School Diploma -
University of Cambridge