Enoch Ortega
Columbus,United States
Summary
I offer strong communication and interpersonal skills, with a proven ability to build good relationships with customers. I have knowledge of basic sales techniques and best practices in customer service. I am looking to apply and continue developing my problem-solving, teamwork, and organizational skills in the role of Sales Advisor.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Sales Advisor
Restoration Hardware
Columbus
2025.02 - 2025.07
- I provided personalized advice to customers, combining attentive service with design recommendations.
- I actively contributed to meeting sales targets and accurately managed transactions.
- I made sure the showroom area maintained the brand’s signature aesthetic, even in an outlet environment.
- I handled logistical tasks such as unpacking, assembling, moving, and labeling products, as well as monitoring inventory.
- I handled returns and issues in line with company protocols, always with tact and professionalism.
Customer Service and Operational Support
AMC Theaters
Columbus
2024.09 - 2025.07
- I worked in several roles within the movie theater:
- Concessions: Sold snacks and drinks, restocked items, and kept the area spotless.
- Box Office: Managed ticket sales, answered questions about showtimes, and helped with technical issues.
- Usher: Checked tickets, guided guests to their theaters, cleaned between showings, and helped monitor capacity.
Car Salesperson
Auto Sales Dublin Inc
Columbus
2023.03 - 2025.02
- I directly negotiated purchase prices with customers, clearly explaining sales conditions, warranties, and additional products.
- Over time, I built strong business relationships that led to numerous referrals and repeat customers.
- I handled inquiries by phone and email and followed up on online leads, providing accurate information on availability, pricing, and options for each vehicle.
Delivery Driver
Uber
Columbus
2024.03 - 2025.01
- I made home and office deliveries, ensuring punctuality and efficiency on every route.
- I selected the fastest routes to optimize time and provide a satisfying customer experience.
- I navigated using maps, verbal directions, and GPS, consistently maintaining a high level of accuracy.
Education
Santa Monica College
Los Ángeles 2019.01 - 2022.03
La Inmaculada Marillac
Madrid Skills
- Strategic negotiation
- Building rapport and trust
- Sales presentation and argumentation
- Persuasion techniques
Languages
English
Fluent
Spanish
Native
Timeline
Sales Advisor
Restoration Hardware
2025.02 - 2025.07
Customer Service and Operational Support
AMC Theaters
2024.09 - 2025.07
Delivery Driver
Uber
2024.03 - 2025.01
Car Salesperson
Auto Sales Dublin Inc
2023.03 - 2025.02
Santa Monica College
2019.01 - 2022.03
La Inmaculada Marillac