

I am a customer service professional with skills in fast, friendly service. I offer a positive attitude, and a commitment to customer satisfaction. I am looking for a position in the hospitality industry where I can apply my skills, and continue to grow professionally.
Worked areas: lounge, bar, terrace. Clearing of tables and preparation for use by new customers. Food and beverage service in an agile and fast manner. Maintenance of a clean and organized environment. Preparation of the tables and the room in each shift. Collaboration with the kitchen team. Daily opening and closing, according to the established protocol. Replacement of cutlery and plates. Efficient taking of beverage and food orders. Reception, accommodation, and farewell of customers. Inventory management and replenishment of supplies.
Worked areas: lounge, bar, terrace. Clearing of tables and preparation for use by new customers. Food and beverage service in an agile and fast manner. Maintenance of a clean and organized environment. Preparation of the tables and the room in each shift. Collaboration with the kitchen team. Daily opening and closing, according to the established protocol. Replacement of cutlery and plates. Efficient taking of beverage and food orders. Reception, accommodation, and farewell of customers. Inventory management and replenishment of supplies.
Cleaning of private homes (several). Cleaning of the kitchen, toilets and rooms of the home.
Reception of visitors, offering at all times a good image, and pleasant treatment. Management and updating of the customer database. Telephone service and filtering of incoming calls. Organization and supervision of agendas, and management of appointments.
Administration and management of social networks and digital media. Creating marketing materials, such as brochures and presentations, to support the sale of products or services. Conducting market research and developing marketing plans appropriate to the product and the company. Support in the planning, design, and realization of the assigned events. Coordination of schedules and administration of the agenda of activities in the marketing area. Planning and implementation of commercial strategy campaigns.