Directed incoming mail, interoffice messages and packages to office recipients.
Produced high-quality social content, ensuring alignment with brand voice and messaging.
Formulated and implemented detailed marketing strategies, engaging with online audiences to drive sales.
Used social media analytics tools by evaluating performance and adjusting content strategy to meet campaign objectives.
Receieved incoming reservations enquiries and updated existing bookings in line with established policies and procedures.
Performed administrative tasks, document management and report development for inter-departmental use.
Waitress
Honest Burgers
01.2022 - 05.2022
Delivered quality food and beverage service to over 30 guests per shift.
Stocked and maintained silverware, linens and condiments.
Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
Maintained safe hygiene and food handling standards for full compliance.
Processed cash, credit card and voucher payments using POS terminals.
Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.
Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
Hand-washed dishes and glassware.
Greeted and seated guests to establish prompt, high quality service.
Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Education
A-Levels - Business, Media, Spanish
Hurtwood House School
Dorking, SRY
2022
IGCSE -
Swans School International
Marbella, Spain
06.2020
Undergraduate Bsc Management And Marketing -
University of Manchester - Current
Manchester
Skills
Deadline-orientated
Team worker
Highly responsible
Scheduling
Organization
Spanish Fluency
D.O.B
25/11/2003
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Beginner (A1)
Activities and Interests
Part of the swim team at the University of Manchester
Whilst on my year out of the education system, I travelled South East Asia by myself which greatly developed my self confidence and communication skills
Reading
Running. I am running a half marathon on May 29th 2024 in Manchester
Executive Assistant to the VP of Marketing & Sales at Heritage Hotels and ResortsExecutive Assistant to the VP of Marketing & Sales at Heritage Hotels and Resorts