Housekeeping Supervisor
Elton Sebastian
Happy People Barcelona
Barcelona,B
Summary
Supervising and managing daily operations as Supervisor of Housekeeping at Happy People Barcelona, while supporting guest satisfaction through reliable service and smooth front-of-house coordination. Handles housekeeping resupply and inventory support for staff and to keep service delivery seamless. Brings a calm, adaptable approach to fast-paced hospitality demands.
2
Languages
15
years of professional experience
Work History
Supervisor of Housekeeping
1 Year 2 Months- Support housekeeping staff with resupply, inventory control, and supply restocking to maintain seamless service.
- Inspect rooms using housekeeping checklists and room inspection standards to support consistent cleanliness and readiness.
- Handle lost and found items, guest service recovery, and supervisor reporting with professionalism and clear communication.
- Maintain public areas, laundry operations, and cleaning product handling in line with workplace safety protocols.
STEW
12 Years 8 Months- Extensive experience in interior/exterior housekeeping on luxury superyachts
- Proficient in utilizing specialized products and tools for optimal results
- Experienced chef and attentive waiter, ensuring top-notch service
- Adaptable team player, excelling in independent and collaborative tasks
WAITER
2 Months- Ensured rapid and efficient order distribution, boosting customer satisfaction.
- Built strong rapport with clients to foster loyalty and repeat business.
- Streamlined processes to enhance service delivery and operational efficiency.
- Achieved high client satisfaction ratings through friendly and attentive service.
CHEF
10 Months- Worked in a compact kitchen to coordinate prep, timing, and plating across a busy terrace service.
- Maintained food quality standards while serving orders quickly under sustained pressure.
- Stayed organized during peak service to balance multiple tickets without losing pace.
- Built strong working relationships with guests and coworkers in a demanding environment.
- Adapted workflow quickly to keep service moving smoothly during terrace rushes.
Education
Bachelor of Science - Business Management
- An undergraduate of Bachelor of Science in Business Management.
- Decades of entrepreneurial success managing a thriving photography business
Skills
Housekeeping supervision
Room inspection
Laundry operations
Supply restocking
Cleaning product handling
Linen control
Housekeeping inspection checklists
Public area cleaning
Lost and found handling
Room turnover coordination
Guest service
Team coordination
Service recovery
Inventory control
Workplace safety protocols
Supervisor reporting
LANGUAGES
English
C1
Advanced
Spanish
B1
Intermediate
Timeline
Supervisor of Housekeeping
Happy People Barcelona
05.2025 - 07.2026
WAITER
Costa Gallega
03.2018 - 05.2018
STEW
Superyacht
06.2012 - 02.2025
CHEF
Restaurante Miramar
02.2011 - 12.2011
University of the East
Bachelor of Science from Business Management