Eliszabet Loniakan
Marbella
Summary
Structured and service-oriented professional with extensive experience in customer-focused roles. Demonstrates a strong ability to maintain high service standards while effectively supervising team operations and reducing shrinkage. Committed to fostering trust and collaboration in fast-paced, international environments.
Overview
12
12
years of professional experience
Work History
Key Holder
Farm Rio
Marbella, Puerto Banús
06.2026 - 12.2026
- Supervised daily store operations and team.
- Implemented loss prevention strategies.
- Executed visual merchandising standards.
- Managed inventory and stockroom operations.
- Delivered Premium brand experience for international clients
Store Assistant (Part-time)
Myrorna
Lund
06.2022 - 08.2023
- Coordinated inbound and outbound logistics.
- Managed inventory flow and stock accuracy.
- Maintained operational efficiency in a fast-paced environment.
- Collaborated with cross-functional teams to support daily operations.
Customer Service Representative
Hitta.se
Stockholm
02.2020 - 08.2020
- Built and maintained strong customer relationships through proactive support.
- Resolved customer challenges with a focus on long-term satisfaction and retention.
- Collaborated cross-functionally to deliver a seamless customer experience.
Operations Controller & Customer Service
Aimo Share
Stockholm
01.2019 - 01.2020
- Coordinated daily operations for fleet of 300 vehicles, ensuring timely service delivery
- Ensured operational continuity through structured planning and task assignment
- Supervised and scheduled team of 6-8 staff members, fostering effective collaboration and productivity
- Delivered multi-channel customer support (phone, email, social media), enhancing customer satisfaction
Customer Service Specialist
Avida Finans AB
Stockholm
10.2017 - 01.2019
- Delivered compliant customer support in regulated financial environment, ensuring adherence to industry standards
- Handled sensitive cases with confidentiality and professionalism, fostering trust and client satisfaction
- Operated within strict guidelines and service standards, maintaining quality and consistency in customer interactions
Customer Support Agent
SetSale
Stockholm
12.2014 - 01.2017
- Delivered multi-channel customer support.
- Resolved customer cases using CRM systems.
- Managed high-volume customer interactions.
- Enhanced customer experience through proactive problem-solving.
- Collaborated cross-functionally to optimize service delivery.
Education
Higher Vocational Education (YH) - E-commerce Logistics
IHM Business School
Malmö05-2025
Studies in Graphic Design -
Malmö University
Malmö09-2022
Upper Secondary School Completion -
St:a Elisabet Folkhögskola
Gothenburg12-2012
Skills
- Customer Experience
- CRM & Microsoft Office
- Operational Coordination
- Cross-functional Collaboration
- Fleet Management
- Sales Support
- Problem Solving
- Attention to Detail
- Process Improvement
- Loss Prevention
- Adaptability
- Ownership
Drivers license
- B Automatic
Languages
- Swedish, Native
- English, Fluent
- Persian, Intermediate
- Spanish, currently learning
Timeline
Key Holder
Farm Rio
06.2026 - 12.2026
Store Assistant (Part-time)
Myrorna
06.2022 - 08.2023
Customer Service Representative
Hitta.se
02.2020 - 08.2020
Operations Controller & Customer Service
Aimo Share
01.2019 - 01.2020
Customer Service Specialist
Avida Finans AB
10.2017 - 01.2019
Customer Support Agent
SetSale
12.2014 - 01.2017
Higher Vocational Education (YH) - E-commerce Logistics
IHM Business School
Studies in Graphic Design -
Malmö University
Upper Secondary School Completion -
St:a Elisabet Folkhögskola