Elisa Pesci
Barcelona
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic,adaptability,and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Waitress
El Palace Hotel
Barcelona
05.2024 - Current
- Waitress and bartender
- table service following the LQA and Forbes standard.
Bartender and Versatile Worker
H10Madison
Barcelona
06.2022 - 04.2024
- Bartender,advise the client, place order with SAP system,work line preparation,reception of room service calls, customer service,serve customers at the bar and tables,use of PDA.
Bartender
Kingsman
Barcelona
12.2021 - 03.2022
- Bartender,responsible for the bar,create cocktail menu,placing order and organizing teamwork,closing cash register and other payment systems,direct contact with supplier,customer service.
Bartender
Salvaje Arena (Sweet Tradicion)
Barcelona Gava
05.2021 - 09.2021
- Bartender,preparation of work line,placing orders and stock,teamwork,closing shift
- (summer seasonal work)
Barista
La Pulce
Italia (PR)
08.2016 - 09.2017
- Specialized on cocktails with special attention on the 500 different tipe of gin,specialized on coffee,responsible on afternoon and night shift,organized events,catering and buffet make orders and stock.
Bartender
Chiosco Collecchio
Italia (PR)
12.2015 - 07.2016
- Bartender specialized on cocktail skills organizing parties and happy hours
- afternoon/night shift.
Member and Barista
Bar Le tire bouchon
Italia (PR)
02.2011 - 12.2015
- Member and worker,bartender,waitress manage activities and take care of relashionship of the member company,responsible,organized and monitor the work of other people,stock,cash management,organized parties and events
- closing or opening shift of the bar.
Barista and Waitress
Cluny Café
Italia (PR)
07.2008 - 02.2011
- Barista on the morning shift
- making all breakfast preparations and table service.
Cook and Versatile Worker
Non Solo Latte
Parma
02.2004 - 02.2008
- Prepared meals according to recipes and menus,adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.(HCCP),Introduction to all roles and funcion in the hospitality industry.
Education
Human Resources Development
IESE Business School (Coursera)
12-2023
Health Management And Clinical Assistance
European Resuscitation Council
11-2023
Qualifide - English Language
PE English
Barcelona 06-2021
Qualifide - Emocional Intelligence
Emocional Intelligence School (Udemy)
05-2021
Qualifide - Bartending
BarSmart
Barcelona 09-2020
Bachelor of Applied Studies - High School
Guglielmo Marconi High School
Parma (IT)06-2006
Skills
- Proactive and dynamic attitude
- Social skills
- Confident and diligent
- great work capacity
- Empathy
- happy person
- Customer service
- Communication skills
- Emocional intelligence
- Up selling skills
- Dealing with complaints
Descriptivelist
- Proactive and dynamic attitude
- People skills
- Easy of interpersonal relationship
- Confident and diligent person
- Punctual, with great work capacity
- Empathy
- Good image, always smiling and happy person
- Negotiation, sales and business capacity
- Pedagogical skills
- Customer service
- Communication skills
Personal Information
Gender: Female
Languages
Italian
First Language
Spanish
Advanced
C1
English
Intermediate
B1
Timeline
Waitress
El Palace Hotel
05.2024 - Current
Bartender and Versatile Worker
H10Madison
06.2022 - 04.2024
Bartender
Kingsman
12.2021 - 03.2022
Bartender
Salvaje Arena (Sweet Tradicion)
05.2021 - 09.2021
Barista
La Pulce
08.2016 - 09.2017
Bartender
Chiosco Collecchio
12.2015 - 07.2016
Member and Barista
Bar Le tire bouchon
02.2011 - 12.2015
Barista and Waitress
Cluny Café
07.2008 - 02.2011
Cook and Versatile Worker
Non Solo Latte
02.2004 - 02.2008
Human Resources Development
IESE Business School (Coursera)
Health Management And Clinical Assistance
European Resuscitation Council
Qualifide - English Language
PE English
Qualifide - Emocional Intelligence
Emocional Intelligence School (Udemy)
Qualifide - Bartending
BarSmart
Bachelor of Applied Studies - High School
Guglielmo Marconi High School
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