Elisa Corelli
Barcelona
Summary
Organized and dependable candidate from Italy successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Papernest
02.2024 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Guest Service/Guest Relation/Concierge Internship
Ritz-Carlton Hotel Arts
09.2023 - 01.2024
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Assisted guests with reservations, ensuring a seamless booking experience.
- Provided exceptional customer service by anticipating and addressing guest needs proactively.
- Handled transportation arrangements for guests, including coordinating car rentals and shuttle services as needed.
Front Desk Internship
Tent Hotel Palmanova
07.2023 - 09.2023
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Increased customer loyalty with exceptional communication skills and personalized service.
Marketing, Events & Travel Responsible
My Premium Concierge
11.2022 - 07.2023
- Increased event attendance by developing and implementing targeted marketing strategies.
- Conducted market research to identify new opportunities and target markets.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Maximized event visibility by leveraging social media platforms, email campaigns, and targeted advertising efforts.
- Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Fitness & PR Entertainer
Grecotel Lux Me Dama Dama
06.2021 - 09.2022
- Led group fitness classes with enthusiasm and expertise, resulting in consistently high attendance numbers.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
Education
Master Degree - Marketing & Luxury Business Management
Eserp Business School
Barcelona, Spain07.2023
Bachelor Degree - Language Interpretation And Translation
SSML Carlo Bo
Bolonia, Italy07.2022
Spanish Language Course - Foreign Languages Education
Arcades Del Cid School
Valencia, Spain02.2018
Russian Language Course - Foreign Languages Education
Extra Class Language Center
Saint Petersburg, Russia07.2017
English Language Course - Foreign Languages Education
Fordham University
New York07.2016
Skills
- Marketing and Advertising
- Grade-Level Translation (Italian/English/Spanish/Russian)
- Multitasking capabilities
- Public speaking
- Customer Support
- Hospitality, Tourism & Luxury Knowledge
- Travel Arrangements
- Fast learner skills
- Advanced Excel skills
Timeline
Sales Consultant
Papernest
02.2024 - Current
Guest Service/Guest Relation/Concierge Internship
Ritz-Carlton Hotel Arts
09.2023 - 01.2024
Front Desk Internship
Tent Hotel Palmanova
07.2023 - 09.2023
Marketing, Events & Travel Responsible
My Premium Concierge
11.2022 - 07.2023
Fitness & PR Entertainer
Grecotel Lux Me Dama Dama
06.2021 - 09.2022
Master Degree - Marketing & Luxury Business Management
Eserp Business School
Bachelor Degree - Language Interpretation And Translation
SSML Carlo Bo
Spanish Language Course - Foreign Languages Education
Arcades Del Cid School
Russian Language Course - Foreign Languages Education
Extra Class Language Center
English Language Course - Foreign Languages Education
Fordham University
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