Candidate with educational background and working experience in customer service/hospitality industry aiming to contribute to the mission, vision and objectives of the company
Overview
7
7
years of professional experience
Work History
Administrative Agent
Iberia
Madrid
08.2024 - Current
Customer service at check-in and boarding counters
Verification of documentation and compliance with regulations
Baggage control and assignment of corresponding labels
Supervision of compliance with schedules and boarding times
Flight Attendant
Ryanair
Madrid
01.2024 - 03.2024
Knowledge of safety procedures and emergency response
Welcome passengers on board and find their seats
Offer and service of food and beverages during the flight
Supervision of passenger well-being
Event Hostess
Carola Morena, event hall
Madrid
07.2017 - 01.2024
Reception and welcome to attendees at the establishment
Preparation of a waiting list and control of it
Hospitality protocol, catering service
Represent the image of the company
Administrative Assistant
CAE
Madrid
03.2019 - 07.2019
Assisting and reporting to the training and schedule departament
Elaboration of reports and certificates
Registration and updating process ofaeronautical documents