Eladio Ballester Beltrán
Valencia
Summary
Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives. Well-qualified customer service proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
LOGISTICS SPECIALIST
CUSTOMER SERVICE - A.P. MOLLER MAERSK
02.2019 - Current
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Tracked and managed transfer paperwork such as packing lists.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Provided customers with status updates for tracked packages.
- Achieved team goals by guiding employees in coordinating and deploying best practices.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Detected and resolved multifaceted issues related to business direction and operations.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions.
Education
Master of Advanced Study - Transportation Management
EDEM BUSINESS SCHOOL
MASTER DEGREE IN PORTS MANAGEMENT05.2018
Skills
- Word Processing
- Overseeing Deliveries
- Resolving Problems
- Critical Thinking
- Shipment Coordination
- Transportation Planning
- Product Storage
- Oversee Supply Chain
- Efficiency Improvement
- Manage Vendors
- Interdepartmental Collaboration
- Safety Practices
- Serve Customers
- Sales and Marketing Collaboration
- Team Goals
- Warehousing and Delivery
- ERP and Supply Chain Software
- International Shipments
- Freight Transportation
- Warehouse Asset Oversight
- Documentation Skills
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
LOGISTICS SPECIALIST
CUSTOMER SERVICE - A.P. MOLLER MAERSK
02.2019 - Current
Master of Advanced Study - Transportation Management
EDEM BUSINESS SCHOOL
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