Edvinas Puslys
Barcelona
Summary
Experienced Atlassian Suite Manager and Process Development Specialist, skilled in Jira administration, automation, API integrations, and workflow optimization. Strong background in project and stakeholder management, using ScriptRunner, EazyBI, and other tools to enhance efficiency. Passionate about streamlining processes and driving continuous improvement.
Overview
9
9
years of professional experience
Work History
Jira SME
Booking.com
Remote
04.2025 - Current
- Configure, monitor, and troubleshoot enterprise tools from Atlassian
- Planning, designing, coding, documenting new integrations and usage models.
- Support integration with other tools (Jira Align, EasyBI, ServiceNow, Git)
• Consult, coach, and train key users and business stakeholders on best practices in using the tools to better perform their Scrum roles - Creating processes and documentation for day to day administration activities for the rest of the team and project leads
- Jira/Confluence/JSM/Automation administration
- Aligning Jira according to the agreed processes and documentation of current system state.
- Jira API's and migration of data from other 3rd party systems
- Implementing Rovo and other AI tools
- Building reports from Jira data based on process needs for goal tracking.
Atlassian products specialist
TeamBit
Vilnius
08.2021 - Current
- Project planning from initial requirements till end delivery
- Communication with clients regarding requirements
- Analysis with RND
- Consultations for clients regarding best practices in project management, ITIL, Agile, general workflows
- BI analysis
- Custom solutions and process implementation
- Configurations for Atlassian tools using native or 3rd party tools
- Service management integration's with CMDB tools
- Consultations for organizations on Atlassian tools and using Scrum, Agile, ITIL frameworks with the Atlassian product suite.
- Atlassian product configurations and administration for cloud, server and DC.
- Server upgrades and migrations
Jira Process Developer
SentinelOne
Prague
04.2023 - 03.2025
- Work with the Global TPM team members to build new features and enhancements, while supporting existing capabilities.
- Planning, designing, coding, documenting new integrations and usage models.
- Support integration with other tools (Jira Align, EasyBI, ServiceNow, Git)
- Consult, coach, and train key users and business stakeholders on best practices in using the tools to better perform their Scrum roles
- Creating processes and documentation for day to day administration activities for the rest of the team and project leads
- Jira/Confluence/JSM/Automation administration
- Aligning Jira according to the agreed processes and documentation of current system state.
- Jira API's and migration of data from other 3rd party systems
- Implementing AI and automations into Jira processes
IT Service&Support specialist
Lidl Lietuva
Vilnius
06.2019 - 08.2021
- Working as a second-line engineer for store technical issues.
- Responsible for preparing and opening stores in Lithuania
- Creating and implementing new processes and procedures
- Onsite support for HQ and WH.
Youth Program Coordinator
Sababa LT
Vilnius
09.2017 - 08.2020
- My role is to help plan camps, programs and represent our organization on an international level, also working with fundraising for our cause.
- Sababa LT is a nonprofit organization which is involved with informal Jewish education for kids and teens. Also we take part in organising Jewish summer and winter camps for the 3 communities from the Baltics.
ITSD Agent
HCL
Vilnius
08.2017 - 06.2019
- Dealing with customers issues on a daily basis
- Working with windows operational system, Virtual Platforms, Applications, and windows Microsoft office
- Dealing with stressful situations in a constantly fast work environment
Education
ACP-610 -
05.2027
ACP-620 -
03.2027
Bachelor's Degree - Information Systems
VGTU
Vilnius02.2026
High School Diploma -
Vilniaus Šolomo Aleichemo ORT gimnazija
Vilnius06.2017
Skills
- Customer Service
- AI implementation
- Analytical Skills
- Atlassian suite administration
- API integrations
- Automation
- EazyBI
- ScriptRunner
- Jira integrations
- Process management
- Project management
- Stakeholder management
Websites
Extracurricular Activities
Youth Program Coordinator, Sababa LT, Vilnius, Lithuania, 09/01/17, 08/01/20, Sababa LT is a nonprofit organization which is involved with informal Jewish education for kids and teens. Also we take part in organising Jewish summer and winter camps for the 3 communities from the Baltics. My role is to help plan camps, programs and represent our organization on an international level, also working with fundraising for our cause.
Personal Information
- Date of Birth: 05/08/98
- Nationality: Lithuanian
Languages
- English
- Russian
- Lithuanian
- English
- Russian
Timeline
Jira SME
Booking.com
04.2025 - Current
Jira Process Developer
SentinelOne
04.2023 - 03.2025
Atlassian products specialist
TeamBit
08.2021 - Current
IT Service&Support specialist
Lidl Lietuva
06.2019 - 08.2021
Youth Program Coordinator
Sababa LT
09.2017 - 08.2020
ITSD Agent
HCL
08.2017 - 06.2019
ACP-610 -
ACP-620 -
Bachelor's Degree - Information Systems
VGTU
High School Diploma -
Vilniaus Šolomo Aleichemo ORT gimnazija