EDILSON CUNHA VIEIRA
Moncada
Summary
Dynamic and dedicated bar and terrace waiter with extensive experience at Ditaly L’Eliana, excelling in customer service and attention to detail. Recognized for enhancing customer satisfaction through expert drink preparation and conflict resolution. Proven ability to manage multiple tables while maintaining a positive demeanor and ensuring food handling safety.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bar and Terrace Waiter
El Camerino
VALENCIA
09.2024 - 02.2025
- Informed customers of daily specials and signature menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Bar and Terrace Waiter
Ditaly L’Eliana
VALENCIA
01.2024 - 08.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Experience in serving beers, glasses, and mugs with proper presentation.
- Served multiple tables simultaneously.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Waiter
El Infante
Valencia
09.2023 - 12.2023
- Provided friendly customer service, and received excellent reviews.
- Safe tray handling, optimizing time.
- Managed 4 out of 5 tables simultaneously, always maintaining a good attitude and smile.
Education
Business Administration And Management
CEU Cardenal Herrera University
Valencia, Spain06-2026
Financial Management And Control
EAE Business School
Madrid, Spain03-2025
Skills
- Customer service
- Team collaboration
- Attention to detail
- Food handling safety
- Conflict resolution
- Positive and professional
Languages
Portuguese
First Language
English
Upper Intermediate (B2)
B2
Spanish
Advanced (C1)
C1
Portuguese
Proficient (C2)
C2
Certification
- Leadership at Cardenal Herrera University: developed communication skills.
- Teamwork award at university.
Timeline
Bar and Terrace Waiter
El Camerino
09.2024 - 02.2025
Bar and Terrace Waiter
Ditaly L’Eliana
01.2024 - 08.2024
Waiter
El Infante
09.2023 - 12.2023
Business Administration And Management
CEU Cardenal Herrera University
Financial Management And Control
EAE Business School
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