Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
References
Languages
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Elodie Remoissenet

Elodie Remoissenet

Barcelona

Summary

Accomplished multisector executive with over 10 years in the luxury sector, encompassing hospitality, technology, and finance. Seasoned author and publisher of two critically acclaimed illustrated hardcover books, recognized for exceptional abilities in communications, management, and leadership. Committed to continuous personal and professional development, with a strong emphasis on ethics and confidentiality in business practices. Apple, Inc. certified instructor with a proven track record of outstanding team leadership and customer excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

EDITOR, WRITER, AND ART DIRECTOR

Beat Street Generation
Paris
01.2023 - Current

Led the creation and publication of two critically acclaimed illustrated hardcover books: "Beat Street Generation" (378 pages) and "West Side Kingz" (372 pages), both released on September 1, 2024.

These works, exploring cultural history, hip-hop music, urban art, and documentary photography, achieved commercial success with a print run of 1,000 limited copies each, selling out in less than a quarter.

Featured in prominent exhibitions, including "Spot 24" at the Paris Olympic Museum, and "Illegal, Street Art: Graffiti 1960-1995" at the Historisches Museum Saar.

  • Oversaw the production process from start to finish including proofreading, printing and distribution.
  • I wrote fiction prose, short stories, and descriptive analyses.
  • Adhered to a specific narrative, grammatical, and structural style.
  • Conducted interviews with subject matter experts to enrich content quality.
  • Developed a compelling storyline and characters.
  • Executed photo editing and manipulation tasks to enhance visual content.
  • Created eye-catching page layouts for use with InDesign software.
  • Created custom graphics and book covers.
  • Produced mockup versions of book cover designs to present to clients.
  • Ensured all final artwork adhered to standard printing requirements.
  • Organized book launches and promotional events at bookstores or libraries.
  • Developed marketing collateral, such as media kits and a website.

CO-FOUNDER

Query Europe
Barcelona
01.2019 - 06.2024
  • Drafted strategic plans for launching new products or services into the marketplace.
  • Developed strategies to increase brand awareness through public relations initiatives.
  • Identified areas of improvement in processes related to operations and sales activities.
  • Developed a clear mission, vision, and culture for the company as a foundation for growth and branding
  • Contributed innovative ideas and solutions to enhance outcomes.
  • Implemented innovative marketing strategies to increase brand visibility and market share.
  • Developed and maintained key client relationships, ensuring high levels of satisfaction, and repeat business.

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PUBLIC RELATION & COMMUNICATIONS DIRECTOR

KhaOs Group
Paris / Barcelona
01.2021 - 01.2023
  • Successfully managed press and media relations, significantly boosting the group's visibility
  • Executed strategic media planning that led to unprecedented press coverage
  • Crafted and executed a holistic PR and communication strategy that significantly enhanced brand awareness
  • Orchestrated and managed a range of public and private events, including art exhibitions and private openings in Paris and Barcelona
  • Demonstrated expertise in scouting and showcasing new talents for collective shows, contributing to the group's cultural presence and artistic diversity
  • Generated ideas for new projects that will enhance the visibility of the organization's brand identity.
  • Planned advertising campaigns for online, print and other mediums.
  • Attracted over 3,000 new visitors to various events, leading to a substantial expansion of the client portfolio
  • Enhanced the group's reputation and reach through targeted visitor engagement strategies
  • Acquired new partnerships and sponsorships, collaborating with influencers and local F&B brands
  • Secured significant attention from prestigious publications and media groups, including Emirates media group and Louis Vuitton city guide
  • Delivered an impressive +8000% growth in social media reach and a +90% increase in visitor traffic
  • Developed comprehensive media and press kits, crafted engaging press releases, and coordinated interviews
  • Managed budgets and contractors, showcasing strong financial acumen in marketing and communications

BRAND MANAGER

Histoires de Bêtes
Paris
01.2019 - 01.2021
  • Successfully positioned the brand in prestigious venues like the Ritz Paris and Four Seasons Megève
  • Led marketing, communication, and event management strategies, significantly elevating the brand's profile in the luxury market
  • Actively managed communication strategies in response to challenges and controversies
  • Orchestrated rebranding and retargeting efforts
  • Led digital transformation initiatives, introducing new digital tools and processes

EXECUTIVE ASSISTANT, COMMUNICATIONS MANAGER, AND OFFICE MANAGER

Ohana & Co.
Paris / New York / Los Angeles
01.2017 - 01.2018
  • Managed operations across offices in Paris, New York, and Los Angeles
  • Orchestrated high-profile events for VIP and EIP clients
  • Oversaw internal and external communications, including the development and execution of email campaigns
  • Led initiatives in brand spotting and talent discovery
  • Managed the family office and oversaw operational and strategic aspects of seven incorporated companies
  • Excelled in handling press leaks and crisis communications
  • Managed budgets, providers, and contractors for all Ohana & Co
  • Offices in France and the U.S
  • Undertook roles as a personal assistant to the CEO and executive assistant to the CEO

CUSTOMER AND CONFLICT SPECIALIST

Apple Retail
Paris
01.2015 - 01.2016
  • Certified Trainer (T4) by Apple Inc
  • In advanced customer service and IT training
  • Led a dynamic team of approximately 80 per shift
  • Developed and delivered comprehensive training programs in IT and customer satisfaction
  • Implemented strategies to integrate customer experiences across Apple Store, Apple Care, and Sales
  • Consistently attained high CSAT and NPS scores

DIRECTOR OF MARKETING ASSISTANT

Sciencinvest
Paris / Geneva
01.2014 - 01.2015
  • Assisted in the conception and development of the marketing strategy for the Bamboo Fund
  • Played a key role in establishing external communications and promotional materials targeting the Asian market
  • Provided comprehensive operational support, including agenda management
  • Effectively managed remote collaboration while traveling to Geneva
  • Demonstrated excellent adaptation to a bilingual work environment

APPLECARE CERTIFIED TRAINER (T4)

AppleCare
Cork / Barcelona
01.2010 - 01.2013
  • Provided immediate support through floor coaching
  • Imparted comprehensive knowledge of all Apple software and hardware
  • Consistently achieved high Customer Satisfaction (CSAT) scores
  • Conducted training and coaching in French and English

ART DIRECTOR - PROJECT DIRECTOR

Tagcom
Saint-Étienne
01.2008 - 01.2010
  • Led web and print projects for clients like Gucci and Eurodisney
  • Pioneered in advanced web design and development
  • Managed a diverse team of 10 in development, creative, and office roles
  • Directed projects with a visionary approach
  • Transformed the agency into a key outsourcing partner

Education

Some College (No Degree) - INTERNATIONAL COMMUNICATIONS

The American University of Paris
Paris

Some College (No Degree) - INTERNATIONAL MANAGEMENT

The American Business School of Paris
Paris

Some College (No Degree) - ART HISTORY

L'École Du Louvre
Paris

Some College (No Degree) - ARTS AND HUMANITIES

La Sorbonne - L'Université Catholique
Paris

BACCALAUREATE -

Cours Hattemer
Paris
01.2000

Skills

    Leadership and Management
    Inspirational and transformative leadership
    Creative leadership
    Project management
    Operations management

    Strategic Thinking
    Systems thinker

    Analytical thinking
    Trend analysisC
    Solution innovation
    Concept development

    Business Acumen
    Best business practices
    Data analysis
    Key performance indicators
    Customer relationship management (CRM)

    Problem-Solving and Execution
    Complex Problem-solving
    Work prioritization
    Policy implementation
    Documentation and reporting

    People Skills
    People and culture
    Cross-functional teamwork
    Conflict and crisis management
    Customer service excellence
    Expectation setting
    Feedback delivery

    Training and Development
    Course development

    Training needs analysis
    Group and individual instruction
    Train-the-trainer

Hobbies and Interests

  • Art and Culture
  • Travel
  • Yoga
  • Climbing
  • Emerging Technologies

References

Provided upon request

Languages

  • French, Fluent
  • English, Fluent
  • Spanish, Fluent
  • Italian, Beginner
  • German, Beginner

Affiliations

  • Published two critically acclaimed illustrated hardcover books
  • Featured in prestigious exhibitions at the Paris Olympic Museum and at the Historisches Museum Saar
  • Work and collaborations published in magazines: Le Petit Journal, Luxury Lifestyle, WWD (Women's Wear Daily), Hot Stuff Magazine, T-Rex Magazine, Le Parisien (50th anniversary of Hip Hop)

Accomplishments

  • Attracted over 3000 visitors at KhaOs collective shows reaching +500% visitors in a semester
  • Successfully built a social community elevating engagement with +69,2% in a quarter and continuous followers growth
  • Ranked 2nd Apple Business Ambassador in France in one month
  • Led team to consistently high 90/100 CSAT ratings
  • Exponential 8,000% growth in social media reach at KhaOs Group

Certification

  • Apple, Inc - Certified trainer (T4 Train-The-Trainer)
  • Extensive portfolio of professional certifications, including:
    • Enterprise solutions and IT infrastructure (Microsoft 365, Azure AD, SAP)
    • Cloud services, networking, and system administration
    • Cybersecurity best practices and IT deployment
    • Call center operations and ticketing systems
    • Business management and ethics (Conducting Business Practices, Corporate Ethics, Anti-bribery)

Languages

French
First Language
English
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
Italian
Beginner
A1

References

References available upon request.

Timeline

EDITOR, WRITER, AND ART DIRECTOR

Beat Street Generation
01.2023 - Current

PUBLIC RELATION & COMMUNICATIONS DIRECTOR

KhaOs Group
01.2021 - 01.2023

CO-FOUNDER

Query Europe
01.2019 - 06.2024

BRAND MANAGER

Histoires de Bêtes
01.2019 - 01.2021

EXECUTIVE ASSISTANT, COMMUNICATIONS MANAGER, AND OFFICE MANAGER

Ohana & Co.
01.2017 - 01.2018

CUSTOMER AND CONFLICT SPECIALIST

Apple Retail
01.2015 - 01.2016

DIRECTOR OF MARKETING ASSISTANT

Sciencinvest
01.2014 - 01.2015

APPLECARE CERTIFIED TRAINER (T4)

AppleCare
01.2010 - 01.2013

ART DIRECTOR - PROJECT DIRECTOR

Tagcom
01.2008 - 01.2010

Some College (No Degree) - INTERNATIONAL COMMUNICATIONS

The American University of Paris

Some College (No Degree) - INTERNATIONAL MANAGEMENT

The American Business School of Paris

Some College (No Degree) - ART HISTORY

L'École Du Louvre

Some College (No Degree) - ARTS AND HUMANITIES

La Sorbonne - L'Université Catholique

BACCALAUREATE -

Cours Hattemer
Elodie Remoissenet