Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Timeline
Generic
Dragos Craciun

Dragos Craciun

Key Account Manager
Getafe

Summary

Key Account Manager at Aigostar, with experience in using analytical and sales skills to enhance profitability and customer satisfaction. Skilled in identifying growth opportunities and implementing strategic solutions to achieve established objectives. Adept at fostering and building strong client relationships, with technical expertise, ensuring operational excellence and rapid market responsiveness. Successfully secured key accounts such as Costco, Vere85, Coarco, MGI, and VdShop, as well as major distributors in various regions of Spain. These efforts have contributed to increasing the company's market share and strengthening our national presence.

Overview

9
9
years of professional experience
3
3
Certifications

Work History

Key Account Manager

Aigostar
Madrid
10.2022 - Current
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Understand the needs and expectations of each client to provide personalized solutions.
  • Identify opportunities for up-selling and cross-selling to maximize sales in existing accounts.

  • Work closely with marketing, logistics, and finance teams to ensure client needs are met efficiently.

  • Stay updated on new technologies and trends in the small appliance, lighting, and electrical products sector (including second-generation smart products with WiFi and Bluetooth Mesh).
  • Conduct training sessions on new technologies and innovative products.
  • Manage key accounts and develop strategies for clients such as Costco, Vere85, MGI, Coarco, Bricogroup, among others.

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Area Manager

Aigostar
Madrid
10.2018 - 10.2022
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Secure remodeling projects for major stores and chains using Aigostar furniture
  • Promote and advance new technologies in the market.

Operations Assistant

Swissport Dublin Airport
Dublin, Ireland
04.2018 - 09.2018


  • Rapid Response Management
  • Preparation and Response: Prepare and coordinate rapid response to security incidents and material handling at the airport.
  • Material Control: Ensure that the necessary equipment and materials for emergency response are available and in optimal condition.
  • Security Inspection: Conduct security inspections and checks on aircraft and restricted areas to ensure compliance with security protocols.
  • Training: Participate in ongoing training programs on new technologies and security procedures to stay updated with best practices.

Assistant Manager Sales

Tommy Hilfiger
Madrid
04.2017 - 10.2017

Assistant Manager Sales

El Corte Inglés
Pozuelo De Alarcón
12.2015 - 12.2016

Education

Master Of Business - ESIC Business&Marketing School

ESIC Business&Marketing School
Madrid
06.2020

Grado En Administración Y Direccion De Empresas. - Business Administration And Management

Universidad Nacional De Educación A Distancia
Madrid
07.2018

Grado En Administración Y Direccion De Empresas. - Business Administration And Management

Universidad Estatal De Moldavia
Chisinau, Moldavia
07.2016

Skills

1 Sales and Negotiation Skills

2 Analytical Skills

3 Communication Skills

4 Relationship Building

5 Adaptability and Problem-Solving

6 Cultural and Market Sensitivity

7 Objective-Oriented Work

8 Product Knowledge

Software

BS/ OAS

EDI

Microsoft Office

Languages

Spanish
Bilingual or Proficient (C2)
Romanian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Russian
Upper intermediate (B2)

Certification

Design of growth strategies

Timeline

Advanced negotiation techniques

11-2022

Key Account Manager

Aigostar
10.2022 - Current

Design of growth strategies

10-2022

Fundamentos de la negociación

04-2022

Area Manager

Aigostar
10.2018 - 10.2022

Operations Assistant

Swissport Dublin Airport
04.2018 - 09.2018

Assistant Manager Sales

Tommy Hilfiger
04.2017 - 10.2017

Assistant Manager Sales

El Corte Inglés
12.2015 - 12.2016

Master Of Business - ESIC Business&Marketing School

ESIC Business&Marketing School

Grado En Administración Y Direccion De Empresas. - Business Administration And Management

Universidad Nacional De Educación A Distancia

Grado En Administración Y Direccion De Empresas. - Business Administration And Management

Universidad Estatal De Moldavia
Dragos CraciunKey Account Manager