Summary
Overview
Work History
Education
Skills
Timeline
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Dragomir Medzhidiliev

Dragomir Medzhidiliev

Mijas Costa

Summary

Dynamic sales professional with a proven track record at AnyTech365, excelling in customer relationship management and lead generation strategies. Achieved a 34% conversion rate of prospects, leveraging sales analytics and product support to enhance client satisfaction. Adept at driving results through effective communication and strategic market research.

Overview

8
8
years of professional experience

Work History

Sales Agent

CPM International Contact Centre
Barcelona
04.2022 - Current
  • Managed customer inquiries through various communication channels.
  • Provided product knowledge and support to enhance customer experience.
  • Assisted in training new sales agents on company policies and procedures.

Head Waiter

Wirtshaus Am See Restaurant
Bregenz
03.2024 - 09.2025
  • Supervised dining room operations and ensured high service standards.
  • Collaborated with kitchen staff to coordinate timely meal delivery and special requests.
  • Trained and mentored junior waitstaff on best practices and service etiquette.

Sales Associate

AnyTech365
Marbella
01.2018 - 06.2022
  • Exceeded revenue projections and growth targets in the online security and IoT support industry.
  • Customer retention, and conducted customer satisfaction surveys.
  • Response to emergency calls to handle sensitive client needs.
  • Managed customer relations through consultative techniques to attain individual sales goals.
  • Drove initial sales by converting 34% of prospects on average monthly.

EMEA Business Dev. Specialist

Webhelp, El Pinillo
Benalmadena
02.2021 - 02.2022
  • Developed targeted lead generation strategies to attract potential clients.
  • Implemented CRM tools for tracking and managing leads effectively.
  • Analyzed lead data to refine targeting and improve conversion rates.
  • Identified valuable leads through several key methods, including social media, networking events, and targeted marketing.

Education

Sales Management - Sales

ILS School
Frankfurt
03-2016

Master of Cold Calling - Sales

Cardone University
Online
01-2016

Bachelor - Finance

New Bulgarian University
Sofia, Bulgaria
05-2010

Skills

  • Customer relationship management
  • Lead generation strategies
  • Sales analytics
  • Product support
  • CRM tools
  • Market research
  • Inbound leads conversion expert
  • Proficiency in German and English
  • Russian language B1

Timeline

Head Waiter

Wirtshaus Am See Restaurant
03.2024 - 09.2025

Sales Agent

CPM International Contact Centre
04.2022 - Current

EMEA Business Dev. Specialist

Webhelp, El Pinillo
02.2021 - 02.2022

Sales Associate

AnyTech365
01.2018 - 06.2022

Sales Management - Sales

ILS School

Master of Cold Calling - Sales

Cardone University

Bachelor - Finance

New Bulgarian University

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Dragomir Medzhidiliev