DOMINIQUE VONGHEER

My main role was responsible for the HR department such as interviewing, select/hiring and onboarding new employees for a Swedish based SEO Company.

After working in sales and showing a given talent to communicate to clients, set goals and achieve highly set goals. I took on a job as personal assistant to the CEO of a real- estate agency in Marbella. I was given tasks that far overreached the normal tasks given to a personal assistants and more became the CEOs second in command. Sitting in on all higher level meetings and often giving my opinion on both strategic and organizational decisions while simultaneously booking sales meetings for the CEO.

Booking and organised viewings for the sales agents in the team and make sure the client was handling with professionalism and finding suitable objects for them.

I led the telemarketing team, worked closely with the CEO, attended management mee- tings, presented results, KPI and how I want to develop and expand the team within a short period. I started as a telemarketer and worked hard 7 days per week for 5
months in order to get the manager position. I have been responsible for recruiting new employees, training them and ensuring that they deliver results well over expectations every day. Since I started as a manager 90% of all sales have come from my department, my dedication and hard work. I’ve succeeded in producing high-quality results for my employer which are 500% over targets. We’ve helped mainly international buyers succesfully invest in the Spanish property market and thereby also improve their quality of life. My communication skills and warm character might be the reason why my clients and colleagues count me as a friend. I am determined, creative and passionate about my profession. Marbella is booming and I am constantly in contact with high net worth customers.

Worked at one of Marbella's largest call centers and sold to companies. With my goal oriented team spirit, communication skills and desire to be helpful and provide service, I managed to exceed targets, win sales competitions, contribute to a positive working environment, maintain existing relationships with clients, identify potential new clients and business opportunities and to persuade new customers to place business within the company.

Sales agent and coach at 3's customer service and sales department. Sold the mobile operator 3s different products such as telephone subscriptions and broadband. Also had responsibility for new sales staff and coached them to become as good sales agents as possible. Held training in sales techniques, daily follow-ups and won awards such as star seller of the year.

Worked in Cyprus and sold security services. Contacted both existing and new customers and during the latter period I sold to companies. I was the only one who was involved in all their different projects and I took record after record. Also had a role as a mentor and trained new sales employees and became the seller of the month for several months in a row. In addition to my regular work, I also worked as a mobile broker assistant. In Cyprus there are many different forms of brokers and most are self-employed. The only thing you need to perform this work is beside a lot of motivation; a telephone, a computer and a great network. My duty was to be a helping hand to a broker. I helped before and after meetings, screenings and contacts. At the same time, I managed some contacts with the bank, was responsible for upcoming events, giving tips on marketing and certain purchases. Those I helped were often new colleagues who got information on how to proceed to find an apartment and with reference to the rules applied.

I started on the company's largest project Comhem. I initially contacted existing customers for additional sales and due to very good results, I was moved to another group where I sold broadband and telephone services. I won several sales competitions.

Worked at the Lindex stores in The Galleria and Solna Centre in Stockholm and was responsible for sales in the lingerie department and also for decorating the store.
I gained much from this type of a job at the time. I learned not to give up and to keep my chin up in all situations. My enthusiastic and goal oriented attitude resulted not only in outstanding personal results, but also to good team spirit.