

• Performed end-to-end KYC and identity verification for new marketplace sellers
• Conducted document authentication and fraud detection on uploaded IDs and business records
• Executed live video verification to validate applicant identity and authenticity • Assessed risk indicators and made approval / rejection decisions for platform access
• Detected forged documents, synthetic identities, and high-risk onboarding attempts
•Managed a portfolio of B2B hospitality partners, driving engagement, retention, and revenue growth within a fast-paced online environment.
•Acted as a strategic advisor to property owners, providing data-driven commercial recommendations to optimize pricing, availability, and overall performance.
•Led onboarding and training sessions on the Booking.com Extranet, increasing product adoption and improving partner self-sufficiency.
•Identified growth opportunities and supported partners in maximizing visibility and sales performance on the platform.
•Developing an active pipeline of prospects globally within an inbound sales environment ensuring consistent growth both individually and also throughout whole department.
• Responsible for managing a complete sales cycle from scratch and actively working with and running consultations with prospects respectively; addressing their organisational circumstances and proposing most effectives solution from Go-Daddy’s Product inventory.
•Providing ongoing support and value to prospects progressively throughout sales cycle and managing pipeline of deals within all geographical locations.
•Provided sales support for the Turkish and English speaking markets via chat and email, assisting customers throughout the purchasing and post-purchase journey.
•Identified upselling and cross-selling opportunities while maintaining a consultative and solution-oriented approach.
•Guided customers in selecting suitable products and solutions based on their needs, contributing to informed purchasing decisions.