Djamel Hamdani
Girona
Summary
Highly organized and results-driven Professional with over 9 years of experience in strategic network development, logistics coordination, and stakeholder management. Proven track record in managing complex portfolios (400+ partners), streamlining operations, and delivering high-level client satisfaction. Seeking to leverage strong project management and organizational skills to excel as a Congress Project Manager at BCD Travel.
Overview
11
11
years of professional experience
Work History
Senior Business Developer
Kompass
Perpignan
05.2025 - 11.2025
- Client Lifecycle Management: Managing end-to-end client acquisition and retention strategies to ensure long-term portfolio growth.
- Digital Solutions Delivery: Conducting high-level software demonstrations via Microsoft Teams for key stakeholders and decision-makers.
- Operational Precision: Utilizing CRM tools for precise lead management, data integrity, and systematic customer follow-up.
- Strategic Account Recovery: Leading targeted outreach initiatives to reactivate former accounts and onboard new strategic partners.
Strategic Network Development Manager
LA POSTE
Montpellier
10.2022 - 05.2025
- Project Leadership: Spearheaded the strategic expansion of the partner network, including the successful implementation of the "LOCKER" logistics project.
- Stakeholder Management: Managed a portfolio of 400+ partners, ensuring operational excellence and compliance with corporate standards.
- Quality & Training: Orchestrated and facilitated quarterly virtual training sessions to enhance partner engagement and skills.
- Performance Tracking: Developed and monitored key performance indicators (KPIs) and detailed reporting to optimize network density.
- Achievement: Increased customer satisfaction by 25% through qualitative process improvements.
Strategic Network & Operations Lead
SAMSUNG
Montpellier
03.2019 - 08.2022
- Operational Coordination: Directed the strategic development of the retail network to maximize territorial coverage.
- Event & Promo Management: Designed and deployed large-scale promotional operations, including POS logistics and cashback offers.
- Training & Upskilling: Responsible for technical and product training for sales teams across 50+ points of sale.
- Performance Analysis: Conducted rigorous KPI analysis to drive business decisions, resulting in a 10% revenue growth in key locations.
Commercial Operations Lead
The Herbalyst CBD
Narbonne
05.2017 - 03.2019
- Product Launch Management: Successfully managed the end-to-end launch of three flagship products, increasing market share by 13%.
- B2B Account Management: Coordinated relationships with 50+ B2B clients, focusing on long-term retention and satisfaction.
- CRM Optimization: Mastered Salesforce to streamline client data and improve operational performance.
Sales & Logistics Manager
RM AUTO
Lille
05.2015 - 03.2017
- Logistics & Fleet Management: Optimized the management of a 150+ vehicle fleet.
- Event Planning: Organized high-impact promotional events, including open days and competitions, to stimulate traffic and engagement.
- Customer Excellence: Achieved a 90% satisfaction rate through meticulous organization and follow-up.
Education
DUTI - TECHNIQUE DE COMMERCIALISATION
IUT DE PERPIGNAN
Perpignan, France01.2011
Skills
- Software demonstrations
- Client acquisition
- CRM management
- Performance tracking
- Network development
- Data analysis
- Cost management
- Strategic planning
- Contract negotiation expertise
- Business generation
Hobbies and Interests
- Outdoor Sports: Regular practice of padel, focusing on personal discipline and well-being.
- Gastronomy & Hosting: Enthusiast for cooking and organizing social gatherings for friends and family.
- Photography: Amateur photographer with an interest in urban landscapes and capturing event moments.
- Community Involvement: Occasional volunteer for local associations & sports events, assisting in general organization.
Personal Information
Driving License: Permis B
Languages
- FRENCH
- ENGLISH
- SPANISH
- ARABIAN
Timeline
Senior Business Developer
Kompass
05.2025 - 11.2025
Strategic Network Development Manager
LA POSTE
10.2022 - 05.2025
Strategic Network & Operations Lead
SAMSUNG
03.2019 - 08.2022
Commercial Operations Lead
The Herbalyst CBD
05.2017 - 03.2019
Sales & Logistics Manager
RM AUTO
05.2015 - 03.2017
DUTI - TECHNIQUE DE COMMERCIALISATION
IUT DE PERPIGNAN