As a student in the Cruise Line Management PGD program at Les Roches and have 14 years of experience in the cruise industry with Silversea comes with a strong background in guest services, housekeeping operations, and team leadership, commitment to delivering exceptional guest experiences. My aim is to leverage my skills and knowledge to contribute to innovative solutions in hospitality management.
Practical lessons in service and kitchen, basic practice in front office and housekeeping
Overall responsibility of delivering high quality cleaning and smooth running of housekeeping, room service and laundry during the night.
Led housekeeping operations, ensuring guest satisfaction through proactive service and team training while maintaining cleanliness standards.
Managed butler services and room service operations, ensuring efficient service, and supervising team training and maintaining inventory control.
Assisted the Butler Manager in delivering butler and personalized services, proactive issue resolution and effective training to the team.
Provided exceptional butler services by preparing suites to guest preferences and delivering personalized in-suite valet and F&B service
Service Excellence
Safety Award
Hospitality Cup