Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Información adicional
Cronología
Generic
Diego Singer

Diego Singer

Resumen profesional

Customer service professional with experience in airline, airport, and retail operations. Skilled in problem-solving, team coordination, and passenger assistance. Known for delivering excellent service, managing incidents efficiently, and staying organized under pressure.

Datos destacados

3
3
years of professional experience

Experiencia

Travel Sales Agent

Tumbalea
Corredor del Henares, Madrid
2022.09 - 2025.06
  • Promoted and sold travel packages to individual and group clients.
  • Handled customer inquiries and performed administrative tasks.

Airline Representative

China Eastern Airlines
Madrid
2024.07 - 2025.02
  • Supervised and coordinated a team of 10-15 airport staff.
  • Assisted passengers, control of aircraft, crew etc.
  • Supervised baggage and cargo loading, including ULDs (AKES, pallets etc.)
  • Prepared and submitted aircraft weight & balance (load sheet) to the captain.
  • Coordinated fueling with the supplier and captains.

Passenger Service Agent

Groundforce
Adolfo Suárez Madrid-Barajas Airport
2023.01 - 2024.03
  • Assisted passengers for United and Air Europa during check-in, boarding, and arrivals.
  • Resolved passenger issues and provided clear communication during irregular operations.

Administrative & Financial Assistant

Ausolan
Alcalá de Henares
2022.03 - 2022.10
  • Managed accounting and tax documentation.
  • Provided administrative support and customer service.

Formación

Passenger Handling & Airport Operations Course -

Air Europa & United Airlines

Technical School in Administrative Management - undefined

IES Calasanz
2020.01 - 1 2022

High School Diploma (ESO) - undefined

IES Antonio Machado
2015.01 - 1 2019

Enfatiza tus habilidades clave

  • Customer Service
  • Sales
  • Teamwork
  • Leadership
  • Problem Solving
  • Decision Making
  • Advanced English
  • Good presence

Información adicional

Driving License (Category B)

own vehicle

Immediate availability and schedule flexibility

Cronología

Airline Representative

China Eastern Airlines
2024.07 - 2025.02

Passenger Service Agent

Groundforce
2023.01 - 2024.03

Travel Sales Agent

Tumbalea
2022.09 - 2025.06

Administrative & Financial Assistant

Ausolan
2022.03 - 2022.10

Technical School in Administrative Management - undefined

IES Calasanz
2020.01 - 1 2022

High School Diploma (ESO) - undefined

IES Antonio Machado
2015.01 - 1 2019

Passenger Handling & Airport Operations Course -

Air Europa & United Airlines
Diego Singer