Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Languages
Timeline
Generic
Diego Maggi Fernandez

Diego Maggi Fernandez

Ibiza Town

Summary

I have several years of experience in the tourism and hospitality industry, working across different countries and multicultural environments. Throughout my career, I have developed strong guest service skills, assisting and supporting guests in a variety of situations with professionalism and care. I have worked extensively in guest service apartments, and am now eager to bring that experience to other luxury resort environment. I enjoy being part of a welcoming team and contributing to a high standard of hospitality. I am confident that my background, attention to detail, and positive attitude make me a strong candidate.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bellboy

7Pines Resort Ibiza
Sant Josep
04.2025 - Current
  • 186 suites and 100 villas.
  • I am the second-in-command in our department.
  • Helping planning for the reception of both groups and individual guests.
  • Guest welcome, with special attention to VIP arrivals.
  • Valet parking, including handling high-end vehicles (Porsche, Ferrari, Bentley, Rolls-Royce, etc.).
  • Luggage distribution using golf carts, luggage trolleys, vans, and other transport methods.
  • Constant coordination with the Front Desk, Guest Relations, and Concierge departments.
  • Proficient in Opera PMS for guest management and operational support.
  • Referee: (FO Manager) +34 622 721 991 Doriane

Bellboy

Sheraton Gran Mirage Resort
Port Douglas
03.2022 - 09.2024
  • 294 rooms and 100 villas.
  • Helping planning for the reception of both groups and individual guests.
  • Guest welcome, with special attention to VIP arrivals.
  • Valet parking, including handling high-end vehicles (Porsche, Ferrari, Bentley, Rolls-Royce, etc.).
  • Luggage distribution using golf carts, luggage trolleys, vans, and other transport methods.
  • Constant coordination with the Front Desk, Guest Relations, and Concierge departments.
  • Proficient in Opera PMS for guest management and operational support.
  • Referee: (Chief Manager Bellboy) +61 484 341 193 Rick Erdos

Night Manager

Boardrider Backpacker (Hostel)
Manly
12.2020 - 01.2022
  • Check-in and check-out procedures, payment processing using various methods.
  • Guest welcome and reception, coordination of arrivals and departures.
  • Referee: (Manager) +61 421 034 137 Paulina Tabarini

Bellboy

Sheraton Bijao Resort and Beach
Coclé
09.2019 - 12.2021
  • High-season operations.
  • Coordination and strategic planning for the reception of both groups and individual guests.
  • Guest welcome, with special attention to VIP arrivals.
  • Responsible for valet parking, including handling high-end vehicles (Porsche, Ferrari, Bentley, Rolls-Royce, etc.).
  • Luggage distribution using golf carts, luggage trolleys, vans, and other transport methods.
  • Constant coordination with the Front Desk, Guest Relations, and Concierge departments.
  • Proficient in Opera PMS for guest management and operational support.
  • Referee: (GM) +507 310-9966 Santiago Tapia

Education

Pharmaceutical Sales Representative -

Interamerican Open University
Buenos Aires, Argentina
03.2014

Skills

  • Excellent communication skills
  • Highly organized and responsible
  • Focus exeptional service
  • Enjoys being part of a welcoming team

Languages

  • Advanced English
  • Advanced Italian
  • Native Spanish

Personal Information

  • Available: Full time
  • Passport Number: Italian Passport
  • Date of Birth: 05/14/91
  • Driving License: Italian Driver License

Certification

  • Medical Sales Representative

Languages

Spanish
First Language
English
Advanced (C1)
C1
Italian
Advanced (C1)
C1

Timeline

Bellboy

7Pines Resort Ibiza
04.2025 - Current

Bellboy

Sheraton Gran Mirage Resort
03.2022 - 09.2024

Night Manager

Boardrider Backpacker (Hostel)
12.2020 - 01.2022

Bellboy

Sheraton Bijao Resort and Beach
09.2019 - 12.2021

Pharmaceutical Sales Representative -

Interamerican Open University

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Diego Maggi Fernandez