Diego Álvarez Pérez
Resumen profesional
I am a person who strives at all times to ensure customer satisfaction. I have extensive professional experience and a solid knowledge of the sector. I am able to work both as part of a team and
as well as independently, according to the needs. I am looking for the
the opportunity to prove myself in a company with a future.
Datos destacados
7
7
years of professional experience
7
7
years of post-secondary education
Experiencia
SOC Analyst
Grupo S21sec
Madrid, Madrid
2019.07 - 2025.02
- Support in the definition of IT security policies.
- Analysis of system requirements to propose appropriate technological
appropriate technological solutions. - Technical support to users, resolving incidents and optimising their experience.
- Participation in information systems audits to assess risks and vulnerabilities.
- Identification of the company's ICT needs.
- Customer care and service.
SOC/CSIRT Operator & Analyst
Deloitte Spain
Madrid, Madrid
2018.06 - 2019.07
- Identification and notification of possible faults and incidents detected.
- Telephone customer service, resolving queries and complaints.
- Teamwork to facilitate the achievement of objectives.
- Use of computer and technological systems.
- Collaboration with the different departments of the company.
- Telephone attention and management of the company's e-mail.
- Solving problems and dealing with incidents.
- Carrying out administrative tasks.
Formación
Networked Computer System Administration - IT
Gredos San Diego
Buitrago del Lozoya, Madrid 2016.10 - 2018.06
E.S.O y Bachillerato - Secondary Education and Baccalaureate in Social Sciences
I.E.S La Cabrera
La Cabrera, Madrid 2010.09 - 2016.06
Enfatiza tus habilidades clave
- Responsibility and accountability
- Analytical skills
- Computer security
- Attention to detail and focus
- Systems analysis
- Understanding of security
- Risk assessments
- Planning and organisation
Idiomas
Español
Idioma nativo
Inglés
Intermedio
B1
Cronología
SOC Analyst
Grupo S21sec
2019.07 - 2025.02
SOC/CSIRT Operator & Analyst
Deloitte Spain
2018.06 - 2019.07
Networked Computer System Administration - IT
Gredos San Diego
2016.10 - 2018.06
E.S.O y Bachillerato - Secondary Education and Baccalaureate in Social Sciences
I.E.S La Cabrera
2010.09 - 2016.06