Desiree Navarro
Málaga
Summary
Proactive professional offering several years working in airline industry. Adept at responding to intense emergency situations with calm and professionalism. Pursuing crew member position focused on providing exceptional customer service to passengers.
Overview
16
16
years of professional experience
Work History
Cabin Crew
Ryanair
Málaga
12.2008 - Current
- Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
- Brewed hot coffee and prepared meals and snacks for passengers.
Cabin Crew Member
Ryanair
Lanzarote
04.2011 - 04.2013
- Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
- Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
Cabin Crew
Ryanair
London
12.2008 - 04.2011
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
- Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
Education
Mass Communication
Universidad De Málaga
Málaga , Spain 09-2007
Skills
- Compliance and regulations
- Safety awareness
- Emergency Procedures
- Passenger Assistance
- Cultural Sensitivity
- Conflict Mediation
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Cabin Crew Member
Ryanair
04.2011 - 04.2013
Cabin Crew
Ryanair
12.2008 - Current
Cabin Crew
Ryanair
12.2008 - 04.2011
Mass Communication
Universidad De Málaga
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