Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Delianna Arvelo Calderón

Delianna Arvelo Calderón

Madrid,

Summary

Proven Digital Marketing Project Manager with a track record of spearheading successful campaigns for SEIDOR, enhancing client satisfaction by 30%. Expert in CRM management and adept at fostering cross-functional collaboration, I excel in translating complex marketing strategies into actionable plans. My analytical prowess in KPI tracking ensures projects surpass goals, demonstrating both strategic and interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Digital Marketing Project Manager

SEIDOR
Madrid
10.2021 - Current

Planning, execution, and delivery of digital marketing projects, acting as the bridge between clients, internal teams, and external stakeholders to ensure marketing initiatives align with business objectives, completed on time and within budget.

Collaborating with cross-functional teams (e.g., functional analysts and consultants, developers, designers) to translate marketing strategies into actionable plans, including omni-channel campaigns. Tracking key performance indicators (KPIs) and using analytics to measure the success of campaigns, while providing regular updates and reports to stakeholders. Addressing challenges, adjusting strategies as needed, and managing risks throughout the project lifecycle.

Digital Marketing Consultant

CAPGEMINI
Madrid
09.2019 - 10.2021

Focuses on designing and implementing tailored marketing solutions to meet functional requirements while leveraging the platform's core capabilities. Developing workflows and processes that align with business needs, including all the builders and studios in Marketing Cloud.

Creating effective segmentation and strategies to generate target audiences, and providing detailed campaign performance reports. Implementing best practices to ensure successful email deliverability.

Defining and conducting functional tests in collaboration with QA teams or end users to ensure that processes meet requirements. Producing thorough technical and functional documentation to support system implementation and ongoing use.

Salesforce Nonprofit Cloud Consultant

WINGU
Buenos Aires
03.2018 - 08.2019

Implementing the Nonprofit Success Pack (NPSP) for NGOs in LATAM.

Developing workflows and processes for the third sector primary in Argentina, Colombia, México and Uruguay.

Creating reports and key performance indicators.Defining and conducting functional tests in collaboration with QA teams or end users to ensure that processes meet requirements. Producing thorough technical and functional documentation to support system implementation and ongoing use. Training for final users.

Education

Universidad De Ciencias Empresariales Y Sociales
Buenos Aires, Venezuela
06-2017

Universidad Central De Venezuela
Caracas, Venezuela
01-2011

Skills

  • CRM management
  • Marketing campaign management
  • KPI tracking
  • Digital marketing
  • Project scheduling

Languages

Spanish
First Language
English
Advanced (C1)
C1

Certification

Salesforce Certified AI Associate

Marketing Cloud Cross Channel Accredited Professional

Marketing Cloud Personalization Accredited Professional

Salesforce Certified Nonprofit Cloud Consultant

Salesforce Certified Marketing Cloud Developer

Salesforce Certified Marketing Cloud Administrator

Salesforce Certified Marketing Cloud Consultant

Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Administrator

Timeline

Digital Marketing Project Manager

SEIDOR
10.2021 - Current

Digital Marketing Consultant

CAPGEMINI
09.2019 - 10.2021

Salesforce Nonprofit Cloud Consultant

WINGU
03.2018 - 08.2019

Universidad De Ciencias Empresariales Y Sociales

Universidad Central De Venezuela
Delianna Arvelo Calderón