Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Estancó ( Tabacco Shop)
Dependienta / Cajera, Estación de Francia, OTROS DATOS DE INT
Barcelona
01.2019 - Current
Dependianta/Cajera ( Supermercado Coaliment) Estación de Francia, Dependienta / Cajera ( Supermercado Condis ) calle Copérnico muntaner
Provided outstanding customer service to ensure repeat business.
Operated cash register and handled all monetary transactions accurately.
Stocked shelves with merchandise, including cigarettes, cigars, chewing tobacco, and other items.
Checked identification of customers purchasing age-restricted products.
Maintained a clean and organized work area at all times.
Ensured that all product displays were properly stocked and faced throughout the day.
Greeted customers and answered any questions they had about products.
Souvenir Shop Staff Member
Dependianta
Barcelona
01.2019 - 01.2020
Dependianta/Cajera (Tienda de Souvenir en calle libreteria) Plaça San Jaume
Greeted customers and provided friendly customer service.
Answered customer inquiries regarding product availability, pricing and delivery times.
Cleaned shelves, counters and tables to maintain organized store.
Greeted customers to determine wants or needs.
Dependienta
Deportes
Ramblas Barcelona
01.2017 - 09.2018
Cajera Souvenirs Las Ramblas, 111
Recepcionista en (Hotel Atlas)
C/Cardenal Casañas, 11
Dependianta / Cajera Condis Express (Monumental )
Dependianta/ Cajera (Tienda de Deportes
Las Ramblas , 113 )
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed key customer relationships to increase sales.
Receptionist
3 star 🏨 Hotel
Barcelona
05.2013 - 03.2015
Greeted visitors and provided them with assistance.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Scheduled and confirmed appointments.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Certified with Hotel Certificate
Supermarket Cashier
Supermercado
Barcelona
06.2009 - 01.2011
Assisted customers with locating items in the store and provided product information when necessary.
Checked expiration dates on products and ensured that only fresh goods were sold.
Ensured shelves were stocked with merchandise throughout the day and assisted with restocking activities as needed.
Maintained a clean work area, including wiping down counters and cleaning spills immediately.
Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change available throughout shift.
Cleaned shelves and restocked with new inventory when products stock ran low.
Sports Shop
Sales woman
Barcelona
01.2001 - 04.2005
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Skills
Informática:
Altos conocimientos a nivel de usuario en los siguientes programas:
Microsoft Windows
Internet/RedesSociales
Trabajo de oficina (word,exel,powerpoint)
Curso de Tally Erp 09
AFICCIONES: Escuchar música, socializar, hacer deporte, leer y navegar por Internet
Customer Service
Money Handling
Sales Expertise
Friendly and Outgoing
Store Opening and Closing
Customer Assistance
Product Knowledge
Fluent in [Language]
Languages
French
Beginner
A1
German
Beginner
A1
English
Advanced
C1
Italian
Intermediate
B1
Spanish
Intermediate
B1
Timeline
Estancó ( Tabacco Shop)
Dependienta / Cajera, Estación de Francia, OTROS DATOS DE INT
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