Dynamic professional with a proven track record at NHIVRC, excelling in leadership and organizational skills. Spearheaded operations for a multidisciplinary team, enhancing collaboration and optimizing performance. Proficient in database management and appointment scheduling, ensuring seamless patient service and compliance with audit standards. Committed to driving results and improving departmental efficiency.
Overview
25
25
years of professional experience
Work History
Company secretary
CJ Steelwork Spain
San Miguel de Salinas
02.2024 - Current
Established company operations in Spain by sourcing suppliers and managing advertising.
Managed daily office functions, including email correspondence and phone inquiries.
Support Supervisor/Admin Co Ordinator for Adult Cochlear Implant Programme
NHIVRC (National Hearing Implant & Viani Research Centre)
Dublin 9
07.2014 - 07.2023
Spearheaded daily operations for multidisciplinary clinical support team, enhancing departmental function and collaboration.
Orchestrated comprehensive staff induction and ongoing professional development, optimizing organizational performance.
Administered timekeeping, leave approvals, and staffing levels to ensure seamless departmental operations.
Managed patient scheduling and data accuracy to align surgical wait times with hospital policy.
Oversaw data management for audit compliance and quality control, contributing to reporting accuracy.
Directed inventory control and procurement for implant devices, coordinating with suppliers and surgical timelines.
Coordinated multidisciplinary team meetings, ensuring efficient communication and prompt action on discussions.
Grade IV Medical Secretary
Cochlear Implant Programme
Dublin 9
09.2000 - 07.2014
Addressed patient queries through phone, text, and email with professionalism.
Coordinated appointment scheduling and managed chart preparations for efficient check-ins.
Executed accurate Dictaphone transcriptions for clinical reports and multidisciplinary team communications.
Maintained precise patient records by updating information in department database and hospital system.
Managed retrieval and tracking of patient charts per healthcare team requests.
Organized departmental appointments to enhance patient interaction efficiency.
Coordinated logistics for meetings, including venue bookings, refreshments, and minute recording.