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Associate Principal Engineer

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Professional and versatile contract administrator with over 20 years of experience and learned qualifications in performing services and tasks within the construction and transportation industry. My career includes project management, logistics coordination, construction accounting, document control, contract administration, as well as providing customer service to an employer and their clients with integrity, satisfaction, and excellence.

Encouraging Office Administrator with 2+ years in analytical problem-solving with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I additionally have 6+ years in service industry with bartending/waitressing and management skills engaging in personality, upbeat friendly and anticipating customer needs to facilitate enjoyable dining experiences. Trained in POS, Epic, Microsoft Office and Google Documents.


I have over 30 years of customer service experience, 10 of which are in a call center or call center environment via work from home.

Proven Patient Account Representative with a strong background in insurance verification and billing, honed at AmeriHealth Caritas. Excelled in enhancing customer satisfaction and streamlining billing processes, demonstrating exceptional problem-solving skills and empathy. Achieved significant improvements in claims efficiency and customer service delivery,
leveraging expertise in database management and interpersonal communication.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Debora Walraedt

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Freelance Remote office

Certification - Cybersecurity Analist

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