An organized and motivated individual, eager to utilize time management organizational and communication skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
operator
Funcarma S.L.U
Madrid
2023.04 - Current
Managed multiple tasks simultaneously while maintaining attention to detail.
Monitored and adjusted machine operations as needed for quality assurance.
Maintained production and quality documentation.
Inspected finished products to verify conformity to quality standards.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Supermercado Coviran
2022.04 - 2023.03
Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in the front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments from guests.
Worked closely with the shift manager to solve problems and handle customer concerns.
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Performed cash, card and check transactions to complete customer purchases
Cashier
Kool Express
2021.06 - 2022.01
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Reviewed weekly sales ads, and monitored price changes.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Business Development Executive
IPDC Finance
2015.01 - 2017.03
Investigated and addressed business development challenges to proactively mitigate problems.
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Identified revenue opportunities by collaborating with distribution partners.
Planned marketing initiatives and leveraged referral networks to promote business development.
Completed and submitted monthly and yearly reports to support executive decision-making.
Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
Education
Professional course - Administrative management and Accounting
Grupo Atrium
true
2024-01
Master Of Business Administration - Finance
University of Liberal Arts Bangladesh
2014-01
Bachelor of Business Administration - Finance
Asian University of Bangladesh
2011-01
Skills
Project management
Customer service
Skilled in finance and accounting
Communication and marketing skills
Analytical thinking
Languages
Bengali
First Language
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Timeline
operator
Funcarma S.L.U
2023.04 - Current
Cashier
Supermercado Coviran
2022.04 - 2023.03
Cashier
Kool Express
2021.06 - 2022.01
Business Development Executive
IPDC Finance
2015.01 - 2017.03
Professional course - Administrative management and Accounting