Davide Mastai
Resumen profesional
Versatile professional with the ability to efficiently manage multiple tasks. Experienced in environments that value commitment, responsibility, and both teamwork and independent work. I stand out for my dynamism, proactivity, and strong language skills. I am seeking to continue my professional development and contribute value to the organization.
Datos destacados
17
17
years of professional experience
5
5
years of post-secondary education
Experiencia
Interpreter and Translator
Ercisa
2022.04 - 2026.03
- Police interpreting services (on-site and telephone).
- Http://www.ercisa.com/
Front Desk Department
Hotel Lasala Plaza
2018.06 - 2026.03
- Managing reservations, check-in and check-out procedures.
- Providing customer service both in person and over the phone.
- Concierge services.
- Cash balancing and cash audits.
- Managing audits and production balance reports.
- Http://www.lasalaplazahotel.com/
Interpreter and Translator
Interpret Solutions
2015.09 - 2026.03
- Police interpreting services (on-site and telephone).
- Telephone interpreting for social service centres.
- Http://www.interpretsolutions.com/
Front Desk Department
Hotel One Shot Tabakalera House
2017.07 - 2018.06
- Managing reservations, check-in and check-out procedures.
- Providing customer service both in person and over the phone.
- Concierge services.
- Channel Manager administration.
- Cash balancing and audits.
- Managing audits and production balance reports.
- Http://www.hoteloneshottabakalerahouse.com/
Front Desk Department
Hotel La Galeria
2010.03 - 2017.07
- Managing reservations, check-in and check-out procedures.
- Channel Manager administration.
- Cash balancing and audits.
- Credit management, invoice collection, and cash balancing.
- Http://www.hotellagaleria.com/
Travel Agent
Viajes Marsans
2009.02 - 2010.03
- Customer service in person and over the phone.
- Budget preparation.
- Destination advice and travel planning.
- Preparation of travel documentation.
- Cash control.
Formación
Bachelor’s Degree - Modern Foreign Languages and Literature
University of Bologna
2001.01 - 2006.01
Enfatiza tus habilidades clave
- Microsoft Office Suite
- Social Media
- PMS Verial
- PMS SIHOT
- PMS Protel
- Channel Managers AvailPro
- Siteminder
LANGUAGES
Italian
Nativo
C2
Spanish
Experto
C2
English
Intermedio avanzado
B2
French
Intermedio
B1
Basque
Intermedio
B1
ADDITIONAL TRAINING
- Gifted Children: How to Develop Their Potential, UNIR, 01/01/25
- Master’s Degree in Teacher Training for Secondary Education, Vocational Training and Language Teaching, UNED, 01/01/21
- Intensive Training Course for Teaching Spanish as a Foreign Language, Lacunza International House, San Sebastián, Gipuzkoa, Spain, 01/01/11
- Travel Agent Training Course (5 months), Viajes Marsans, Bilbao, Biscay, Spain, San Sebastián, Gipuzkoa, Spain, 01/01/09
Cronología
Interpreter and Translator
Ercisa
2022.04 - 2026.03
Front Desk Department
Hotel Lasala Plaza
2018.06 - 2026.03
Front Desk Department
Hotel One Shot Tabakalera House
2017.07 - 2018.06
Interpreter and Translator
Interpret Solutions
2015.09 - 2026.03
Front Desk Department
Hotel La Galeria
2010.03 - 2017.07
Travel Agent
Viajes Marsans
2009.02 - 2010.03
Bachelor’s Degree - Modern Foreign Languages and Literature
University of Bologna
2001.01 - 2006.01