Daria Tekoutieva
Toronto
Summary
Graduate with over 2 years of first hand experience as an ERP implementation consultant. Fluent in 4 languages, I worked on international projects from various sectors, expanding knowledge of HR and logistics processes.
My main motivator is seeing results and the value that I contribute to a company. Ready to find a local company that can support my continued growth as a consultant and welcome me onto an ambitious team.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Consultant
PKF Attest
01.2023 - Current
- Supported my team in a technology transformation project for a top tier client - a leading fruits and vegetables distributor in France and Spain. The goal was to standardize their business processes in order to simplify the previously over-customized ERP.
- Conduct online and on-site meetings with managers of departments to gather information on current business processes and consult on best practices
- Prepare detailed documentation on client's O2C and P2P operational processes to be able to execute them in a simple and concise manner in the ERP
- Pinpoint problems and evaluate solutions available as well as their impact
- Leveraging my fluency in French and English to deliver outstanding service to clients to maintain and extend relationships for future business opportunities.
- In charge of managing various ticket management systems, providing first and second level support and redirecting requests, queries and incidents when required.
- Collaborated with project managers, lead functional consultants and technical teams in Spanish to resolve issues and escalate tickets.
Consultant
Kertios Consulting
04.2021 - 01.2023
- Implement Oracle HCM Cloud for international clients
- Conduct regular meetings with client, from initial phase of gathering their business requirements to CRP sessions where we demo the ERP to status meetings and training sessions
- Prepare project deliverables of value on an ongoing basis to demonstrate progress
- Helped meet changing demands by recommending specific ERP functionality or improvements in internal business processes.
- Maintain clear communication with our international team of functional and technical consultants when support is required
- Provide post-implementation support, resolving issues, tracking tickets and managing change requests
- Maintain an up to date view of project progress, perform gap analyses and provide recomendations and solutions
- Conduct Key User Trainings at client site in their first language to allow for a seamless and personable quality of support
- Participate in the preparation of Tender Proposals
Market Analysis Intern
Bodegas D4
07.2020 - 08.2020
- Research and evaluate potential entry strategies in the two markets in question, Canada and Russia
- Assembled reports and presentations to share insights and recommendations with manager, including consumer data analysis, potential clients and distributors, as well as market entry requirements and legislation related to the import of Spanish wine for both target markets
- Applied excellent multilingual communication skills to conduct primary and secondary research by speaking with independent wine shop owners and local grocery store management to inquire about their wine suppliers and conduct detailed research
- Demonstrated pro-active and independent work ethic to present results in a hands-off management atmosphere
Administrative Assistant
Macpherson & Associates Inc
03.2017 - 08.2017
- Executed record filing system to improve document organization and management of over 200 clients' files
- Completed clients' monthly bank reconciliations in timely manner while ensuring complete accuracy
- Processing payments, invoices, and other billing transactions, including payroll checks through Quickbooks and Ascend Insolvency software
- Entrusted with initial filtering of resumes, reaching out to applicants and scheduling interviews
- Drafted correspondence and other documents for CEO in company's voice
Education
Bachelor of Arts - International Business Economics
York University
Toronto, Ontario05.2021
Post-graduate Certificate - INTERNATIONAL BUSINESS OPERATIONS MANAGEMENT
ICEX
Spain (Online)12.2021
Skills
- Customer Relationship Management
- Attention to Detail
- Issue Resolution
- Project Implementation
- User Support
- Analytical Thinking
- Team Player
- Proactive
Certification
- Certificate of Biligualism (French and English), York Univerity - June 2021
- Oracle Global HR Cloud 2021 Certified Implementation Specialist, Oracle - June 2021
- DELE C1 (Spanish as a Foreign Language), Instituto Cervantes - August 2021
Languages
French
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Russian
Bilingual or Proficient (C2)
Timeline
Consultant
PKF Attest
01.2023 - Current
Consultant
Kertios Consulting
04.2021 - 01.2023
Market Analysis Intern
Bodegas D4
07.2020 - 08.2020
Administrative Assistant
Macpherson & Associates Inc
03.2017 - 08.2017
Bachelor of Arts - International Business Economics
York University
Post-graduate Certificate - INTERNATIONAL BUSINESS OPERATIONS MANAGEMENT
ICEX
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